Umer Aziz
Executive Support Specialist
SAHIWAL
Summary
Efficient and detail-oriented Executive Support Specialist with a strong background in operations, administration, and executive-level support. Known for streamlining processes, managing high-level communications, and supporting international client relations. Demonstrated ability to operate in fast-paced, high-stakes environments with a proactive and professional approach.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Executive Support Specialist
Tekworks
11.2023 - Current
- Managed executive calendars, scheduled global meetings, and handled virtual meeting logistics (Zoom, Teams).
- Drafted professional communications, client engagement letters, and payment requests.
- Coordinated internal schedules, tracked absences, and provided weekly updates to senior management.
- Onboarded and supported new hires and interns across departments.
- Increased sales by 30%.
- Remote.
Administration Incharge
Riphah International University Sahiwal
12.2022 - 10.2023
- Led the successful transition and establishment of Riphah University’s franchise campus in Sahiwal, supporting the CEO and Director in transferring academic and administrative authority.
- Managed end-to-end setup of admissions and campus operations, ensuring full compliance with university guidelines and national education standards.
- Implemented digital infrastructure, including CRM and ERP systems, to streamline academic scheduling, student records, and departmental coordination.
- Coordinated and facilitated executive-level meetings with internal stakeholders and university leadership to align the campus with Riphah’s strategic goals.
- Developed academic calendars, enrollment procedures, and inspection preparation workflows, enabling smooth onboarding and registration cycles.
- Ensured timely communication and collaboration across departments, preventing delays in faculty onboarding, document processing, and academic approvals.
Director of Administration
Gravity Communications
04.2018 - 11.2022
- Directed all operational and administrative processes, from hiring and training staff to managing client servicing schedules and office budgets.
- Created the company's initial SOPs, HR policies, invoicing systems, and documentation workflows.
- Coordinated internal teams and supported strategic decision-making with insights into operations, client management, and execution bottlenecks.
Chief of staff to CEO
Shaheen Airlines
08.2016 - 06.2018
- Operated as the CEO’s right hand in all executive functions — from daily business strategy support to critical interdepartmental coordination across HR, flight operations, legal, finance, and technical operations.
- Actively supported the onboarding of new aircraft, including liaising with procurement teams, technical vendors, and maintenance engineers, to ensure timely readiness and compliance.
- Coordinated with Oracle and IT consultants to design and implement customized enterprise systems for operations, maintenance tracking, and executive reporting.
- Supported the setup and optimization of warehouse operations, enabling real-time inventory control, aircraft parts logistics, and vendor tracking.
- Prepared internal reports, strategic briefs, and board-level presentation decks to support timely, data-driven decision-making at the executive level.
- Managed confidential communication, and ensured the CEO was fully equipped for key meetings, audits, and external negotiations.
Education
BBA - Business Administration
Air University
Islamabad, Pakistan 05.2012 - 07.2016
MBA - Business Management
Air University
Islamabad, Pakistan 05.2001 -
Skills
Executive Calendar & Inbox Management C-Level Correspondence & Board Meeting Support Workflow Optimization & Operational SOPs Admissions Coordination & Inspection Preparedness MS Office & Google Workspace Mastery CRM, ERP, and Oracle System Familiarity Team Scheduling, Attendance & KPI Reporting Remote Communication Tools (Zoom, Teams, Slack) Presentation & Business Report Drafting Cross-Department Liaison (HR, Legal, Ops) Inventory System Setup & Procurement Support Strong Interpersonal & Decision Support Skills
Interests
Sports, Humanitarian works, Technology
Timeline
Executive Support Specialist
Tekworks
11.2023 - Current
Administration Incharge
Riphah International University Sahiwal
12.2022 - 10.2023
Director of Administration
Gravity Communications
04.2018 - 11.2022
Chief of staff to CEO
Shaheen Airlines
08.2016 - 06.2018
BBA - Business Administration
Air University
05.2012 - 07.2016
MBA - Business Management
Air University
05.2001 -
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