Ume Kalsoom

• Collected, cleaned, and analyzed large datasets using Excel, SQL, and Python to support business decision-making.
• Built interactive dashboards and reports using Power BI / Tableau to visualize KPIs and trends for remote stakeholders.
• Performed data cleaning, preprocessing, and validation to ensure accuracy and consistency across multiple data sources.
• Conducted exploratory data analysis (EDA) to identify patterns, correlations, and insights for business improvement.
• Automated recurring reports using Excel formulas, pivot tables, and Python scripts, reducing manual work time.
• Collaborated remotely with cross-functional teams via Zoom, Google Meet, Slack, and email to understand data requirements.
• Prepared clear data-driven insights and summaries for non-technical audiences.
• Managed tasks independently while meeting deadlines in a fully remote work environment.

• Configured hardware, devices, and software to set up work stations for employees.
• Managed hardware and software inventory, ensuring timely updates and replacements as needed.
• Maintained servers and systems to keep networks fully operational during peak periods.
• Explained technical information in clear terms to promote better understanding for non-technical users.

• Converted raw datasets into meaningful formats by performing extensive pre-processing activities such as normalization and transformation.
• Optimized SQL queries for faster processing times, increasing overall productivity within the team.
• Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
• Assisted management in making informed decisions by presenting clear and concise reports detailing analytical findings.

• Monitored emails, organized inbox, and prioritized messages for supervisor.
• Set up virtual Zoom meetings, invited guests and disseminated agendas.
• Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
• Conferred with customers by telephone, chat or email to provide information.

• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
• Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
• Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
• Enhanced students' critical thinking and problem-solving skills through project-based learning.
• Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Final year project

• Smart Utility Trolly

TA of IT Lecturer

• iqra university islamabad

Research Paper

• Sarcasm Detection using federated learning

• Computer Model Exhibition, Govt College for women chakwal, Completed 2018-2020