Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Umar Wahid

Umar Wahid

Storekeeper
Toba Tek Singh

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Senior Storekeeper

Haji Noor Super Store
Toba Tek Singh
01.2017 - Current
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised guests at front counter, answering questions regarding products.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Secured discounts from third-party logistics service providers to deliver substantial cost savings.

Education

High School Diploma -

Government College of Technology Kamalia
Kamalia, Toba Tek Singh
09.2016 - 10.2020

Skills

Order management

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Certification

CPDW - Certified Professional in Distribution and Warehousing

Timeline

CPDW - Certified Professional in Distribution and Warehousing

10-2020

Senior Storekeeper

Haji Noor Super Store
01.2017 - Current

High School Diploma -

Government College of Technology Kamalia
09.2016 - 10.2020

CM - Certified Manager Certification

Umar WahidStorekeeper