Microsoft Office
Umar Farooq
Team Lead
Islamabad
Summary
Accomplished Team Lead at Myson Engineering, adept in overseeing telecom power systems and enhancing team efficiency by 30%. Expert in regulatory compliance and performance improvement, with a knack for fostering teamwork and collaboration. Proven track record in optimizing resource allocation and achieving high customer satisfaction through quality control and technical support. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
17
17
years of professional experience
Work History
Team Lead
Myson Engineering (PVT) Ltd
Islamabad, Islamabad
09.2019 - Current
- Oversee field jobs related to power and backup systems, ensuring reliability and efficiency.
- Lead team in maintaining and troubleshooting telecom equipment and systems.
- Manage power systems and backup solutions for telecom operations..
- Trained new team members by relaying information on company procedures and safety requirements.
- Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.
- Coached team members in techniques necessary to complete job tasks.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Asst. Manager Production & QA
Pvsilicon Technologies (Pvt) Ltd.
Lahore, Punjab
09.2011 - 11.2017
- Performed preventive maintenance and quality assurance checks to ensure product standards.
- Operated and maintained CNC, PLC, and micro controller-based machines
- Supervised assembly and production of solar panels, including solar cell soldering and panel design.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering positive work environment.
- Promoted teamwork within workplace by encouraging collaboration among staff members on various project tasks.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Technician
Akhter Solar (Pvt) Ltd
Haripur, Khyber Pakhtunkhwa
04.2009 - 08.2011
- Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained compliance with regulatory standards and safety requirements.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across team.
- Organized work to meet demanding production goals.
- Tested components and systems to evaluate performance and identify concerns.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Completed job reports and logs immediately following service calls.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Addressed routine equipment maintenance according to established schedule.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Assembled solar panels and performed solar cell soldering, stringing, and panel designing.
- Operated various production machines and ensured quality in solar panel manufacturing process.
Site Supervisor
Petrocon Engineering (Pvt) Ltd
Islamabad, Islamabad
08.2007 - 03.2009
- Optimized labor allocation to meet project milestones ahead of schedule, demonstrating effective team leadership.
- Supervised installation of critical infrastructure, ensuring adherence to technical specifications and standards.
- Achieved high levels of client satisfaction through meticulous attention to detail and proactive communication.
- Reduced costs for company through effective budget management and vendor negotiations.
- Supervised solar installation projects, including on-site management and preventive maintenance of project components.
Education
Diploma of Associate Engineer (DAE) in Electronics -
Punjab Board Of Technical Education
Lahore, Punjab, Pakistan05.2004
Skills
Production Monitoring
Equipment Maintenance
Workplace Safety
Employee Evaluation
Operations Management
Quality Control
Work Planning
Technical Support
Documentation And Reporting
Team Supervision
Overseeing Daily Activities
Daily workflow improvement
Issue Resolution
Work Planning and Prioritization
Safety
Teamwork and Collaboration
Problem-Solving
Staff Training
Excellent Communication
Timeline
Team Lead
Myson Engineering (PVT) Ltd
09.2019 - Current
Asst. Manager Production & QA
Pvsilicon Technologies (Pvt) Ltd.
09.2011 - 11.2017
Technician
Akhter Solar (Pvt) Ltd
04.2009 - 08.2011
Site Supervisor
Petrocon Engineering (Pvt) Ltd
08.2007 - 03.2009
Diploma of Associate Engineer (DAE) in Electronics -
Punjab Board Of Technical Education
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of in the development.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of staff members.
- Documented and resolved [Issue] which led to [Results].
Software
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureWork from home optionPersonal development programsTeam Building / Company RetreatsLanguages
English
Upper intermediate (B2)
Urdu
Bilingual or Proficient (C2)