Umar Bashir
Islamabad
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Account Manager - B2B Business Development
IT Solutions
11.2023 - 06.2024
- Client acquisition through prospecting of 150+ businesses
- Building strong customer relationships - Negotiating contracts and agreements - Leveraging organizational partners (Apple, Dell, Lenovo, HP, Cisco, Microsoft and many more) - Ensure delivery of IT Solutions (Cloud& Data Center, Networking, Security, Digital Workplace)
- Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.
- Secured new business opportunities through networking and relationship-building activities.
- Nurtured long-term relationships with key clients, resulting in increased repeat business and referrals.
- Enhanced cross-functional collaboration by communicating regularly with colleagues in various departments, sharing insights, and working together on projects.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Strategy Manager
IMARAT
11.2022 - 11.2023
- Worked closely with the sales team, management, and other key stakeholders to develop and implement effective strategies to achieve sales targets and objectives. (Achieved monthly sales target of Rs. 1Billion+ at Graana.com)
- Developed sales strategy in line with market research and data analysis.
- Played an instrumental role in driving company-wide culture shift towards embracing innovation and adaptability, ultimately resulting in a more agile organization better equipped to respond effectively to ever-changing market dynamics as they arise.
- Led strategic reporting, resource allocation, and conflict resolution for Graana.com Pakistan sales team with a combination of 25 monthly reports and 6 daily updated dashboards.
- Mentored junior team members, providing guidance on best practices and professional development opportunities.
- Aligned company objectives with employee performance metrics, driving accountability and productivity improvements across the organization.
- Implemented data-driven decision-making processes to improve accuracy in forecasting and planning efforts.
- Launched quality assurance practices for each phase of development
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Senior Business Research Analyst
IMARAT
11.2020 - 11.2022
- Delivered the Vision Pakistan 2047 project in collaboration with 100+ leading experts in various fields
- Lead research efforts to gather, analyze, and interpret data related to market trends, industry dynamics, and customer behavior
- Developed models and frameworks to forecast market trends, demand patterns, and customer preferences
- Collaborated with senior management and key stakeholders to develop strategic plans and initiatives based on research findings
- Umar Bashir - page 1 - Participated in strategic planning sessions and contribute to the development of long-term business objectives and goals
- Managed end-to-end research projects, including defining objectives, designing research methodologies, and overseeing data collection and analysis
- Continuously monitor industry trends, best practices, and emerging technologies relevant to business research and analysis.
Sales Representative
Touchstone Communications PK
02.2019 - 10.2019
- Initiate outbound and answer inbound calls to sell products or services
- Build customer relationships, address objections, and close sales
- Maintain accurate records, meet sales targets, and adhere to company guidelines.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
CIMA Certificate in Business Accounting, Accounting and Business/Management -
MBA - Marketing Management And Research
Shaheed Zulfikar Ali Bhutto Institute of Science And Technology
06.2024
Bachelor of Arts - BA - Islamic Studies
International Islamic University
2019
Licenses & Certifications Real Estate Science (Level 1) - Investments -
National University of Sciences and
Technology (NUST)
2013
Skills
- Data-driven decision-making
- Strategic account development
- Teamwork and Collaboration
- Excellent Communication
- Business development and planning
- Customer Complaint Resolution
- Analytical problem solver
- Training development
- B to B sales
- Sales coordination
- Marketing Strategy Development
- Business Analytics
- Market intelligence
- Product Strategy
- Growth Strategies
- Digital Transformation
Timeline
Account Manager - B2B Business Development
IT Solutions
11.2023 - 06.2024
Strategy Manager
IMARAT
11.2022 - 11.2023
Senior Business Research Analyst
IMARAT
11.2020 - 11.2022
Sales Representative
Touchstone Communications PK
02.2019 - 10.2019
CIMA Certificate in Business Accounting, Accounting and Business/Management -
MBA - Marketing Management And Research
Shaheed Zulfikar Ali Bhutto Institute of Science And Technology
Bachelor of Arts - BA - Islamic Studies
International Islamic University
Licenses & Certifications Real Estate Science (Level 1) - Investments -
National University of Sciences and
Technology (NUST)
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