UMAR AUSAF
Islamabad
Summary
Dedicated retail professional with 10 years of experience in team-building and interpersonal skills within a customer-focused retail environment. Skilled communicator and problem-solver with strong commercial awareness. Seeking a managerial position to leverage my leadership potential, drive for success, and commitment to organizational growth. Currently associated with Dealcart, eager to contribute and enhance my career path.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SENIOR LEAD GROWTH
Dealcart
12.2023 - Current
- Conduct location scouting and selection for new business expansion
- Coordinate the setup of shops including procuring racks, developing work purchasing assets, etc
- Oversee and manage the day-to-day operations of the mart
- Recruit, train, and manage a team of employees
- Drive sales growth through strategic initiatives and effective management.
COMMERCIAL MANAGER
Sky Pharmacy
07.2023 - 12.2023
- Developing the commercial strategy and the commercial direction of projects
- Negotiating with customers, suppliers and manufacturers
- Building and managing relationships with customers
- Conducting market research
- Monitoring the progress of projects
- Overseeing the performance of the commercial team
- Providing direction to the project team
- Pursuing new business opportunities
- Monitoring budgeting expenses
- Identifying and managing commercial risks.
CLUSTER LEAD
Medznmore (Tabiyat.pk)
01.2023 - 06.2023
- Central & North
- Lead and inspire the area team of 9 branch managers, supporting in the delivery of their roles and providing improvement plans to deliver profitable Branches
- Identify and priorities area resources, driving a sales culture, promoting service, and controlling costs to deliver profit
- Oversee The area training plan, ensuring all staff are trained appropriately to drive branch performance, prepare for new branch openings, and promote area and Branch succession plans.
RETAIL OPERATIONS LEAD
Medznmore (Tabiyat.pk)
09.2022 - 12.2022
- Ensure customer services according to standard guidelines
- Ensuring 100% compliance to operations excellence
- Achieve the assigned sales target
- Ensuring expiry intimation as per guidelines
- Ensure Regularity compliance as per guidelines.
BRANCH MANAGER
Dvago Pharmacy & Wellness Experts
03.2021 - 08.2022
- Achieve the assigned sales target
- Ensuring expiry intimation as per guidelines
- Ensure Regularity compliance as per guidelines
- Ensuring self-audit as per guidelines
- Ensuring 100% compliance to operations excellence
- Ensure customer services according to standard guidelines
- Manage E-Com orders flow and Reconciliation.
SECTION OFFICER (Pharmacy)
Imtiaz Supermarket
06.2018 - 02.2021
- Manage all the operational and technical operations regarding stocking, staffing and routine work
- Working on all Reports through which the department runs
- Stock Management / Ordering
- People Management
- Operational Excellence
- Inventory / Audit.
SALES ASSOCIATE
Time Medico (Near National Stadium)
05.2017 - 05.2018
PHARMACY TECHNICIAN
Imtiaz Supermarket
02.2014 - 04.2017
Education
BBA -
Iqra University
Islamabad01-2024
Bachelor of Science -
Karachi University
Intermediate (H.S.C) -
Sirraj-ud-Allah Govt. College
Matriculations (S.S.C) -
Al Faisal Secondary And Technical High School
Skills
- Good Communication
- Computer Literacy
- Creative Problem-Solving
- Root Cause Analysis
- Leadership
- Negotiation and Persuasion
- Work Planning and Prioritization
- Project Management
- Operations Monitoring
- Team Training
- Distribution of Goods
- Works Well Under Pressure
- Cost Control
- Customer Service
Certification
- E-COMMERCE BUSINESS TRAINING PROGRAM, 2020, 2021, Allama Iqbal Open University (BF Technologies)
- MS OFFICE, 2013, Sindh Board of Technical Education
- DISPENSER TECHNICIAN, 2011, 2012, Sindh Govt. Qatar Hospital
Languages
Urdu
First Language
English
Upper Intermediate (B2)
B2
Punjabi
Upper Intermediate (B2)
B2
Accomplishments
Awarded as the Branch Manager of the Year 2021 at Dvago Pharmacy & Wellness Experts.
Awarded the Certification of participation for attending course on Train the Trainer on 12th Feb 2020 at Imtiaz Supermarket.
Awarded the Certification of participation for attending course on Service Excellence on 2nd Oct 2018 at Imtiaz Supermarket.
Awarded as the Employee of the Month April 2017 at Imtiaz Supermarket.
References
References available upon request.
Timeline
SENIOR LEAD GROWTH
Dealcart
12.2023 - Current
COMMERCIAL MANAGER
Sky Pharmacy
07.2023 - 12.2023
CLUSTER LEAD
Medznmore (Tabiyat.pk)
01.2023 - 06.2023
RETAIL OPERATIONS LEAD
Medznmore (Tabiyat.pk)
09.2022 - 12.2022
BRANCH MANAGER
Dvago Pharmacy & Wellness Experts
03.2021 - 08.2022
SECTION OFFICER (Pharmacy)
Imtiaz Supermarket
06.2018 - 02.2021
SALES ASSOCIATE
Time Medico (Near National Stadium)
05.2017 - 05.2018
PHARMACY TECHNICIAN
Imtiaz Supermarket
02.2014 - 04.2017
BBA -
Iqra University
Bachelor of Science -
Karachi University
Intermediate (H.S.C) -
Sirraj-ud-Allah Govt. College
Matriculations (S.S.C) -
Al Faisal Secondary And Technical High School
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