Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Umair Ali Khan

Rawalpindi-Punjab

Summary

Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, with proven interpersonal skills. Capable of working independently and rapidly acquiring new competencies.

Overview

3
3
years of professional experience

Work History

Assistant Night Manager

Safari Club 4
Rawalpindi
05.2024 - Current
  • Conducted nightly audits of cashier's reports and other financial records to ensure accuracy.
  • Scheduled shifts for night staff according to needs.
  • Prepared daily activity reports detailing any incidents that occurred during the night shift.
  • Resolved conflicts among customers, employees, and management personnel when necessary.
  • Responded quickly to emergency situations by taking appropriate action according to established protocols.

Shift Supervisor

Green Lux Residency
Islamabad
04.2023 - 03.2024
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of daily transactions and deposits.
  • Identified areas of improvement within the department and implemented necessary changes.

Front Desk Assistant

Green Lux Residency
Islamabad
03.2022 - 04.2023
  • Updated room availability status for front office system and property management software system.
  • Processed reservations made via telephone or online travel sites.
  • Ensured that all security procedures were followed according to company policy.
  • Monitored lobby traffic flow during peak hours; provided assistance where needed.

Education

Bachelor of Arts - Tourism And Hotel Management

Air University
Islamabad
06-2021

Hotel Management Diploma

United College Of Technology
Rawalpindi
08-2021

Skills

  • Good reading and writing skills (English), organizational skills, interpersonal skills, and telephone skills
  • Excellent check-cashing skills
  • Positive outlook and demonstrated supervisory skills
  • Strong computer skills, able to work on the Microsoft Office Suite
  • Ensuring that all operational standards and procedures within the hotel are carried out effectively
  • Can do the role of receptionist where needed, and able to communicate at all levels

Accomplishments

  • Employee of the Year 2023 at Green Lux Residency

Languages

Urdu
First Language
English
Advanced (C1)
C1

Timeline

Assistant Night Manager

Safari Club 4
05.2024 - Current

Shift Supervisor

Green Lux Residency
04.2023 - 03.2024

Front Desk Assistant

Green Lux Residency
03.2022 - 04.2023

Bachelor of Arts - Tourism And Hotel Management

Air University

Hotel Management Diploma

United College Of Technology

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Umair Ali Khan