UMAIR KHAN

• Managed front desk operations and ensured smooth guest check-in processes.
• Coordinated room assignments and maintained accurate reservation records.
• Assisted guests with inquiries and provided exceptional customer service.

• Greeted guests warmly upon arrival at Hotel Mayfair.
• Handled guest inquiries and resolved issues promptly and professionally.
• Assisted in managing reservations using hotel management software effectively.

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• Provided information about local attractions and hotel amenities to guests.
• Kept accurate records of hotel bookings, reservations, cancellations, no-shows and other related data.

• Greeted guests warmly upon arrival, providing a positive first impression.
• Managed room reservations using hotel management software effectively.
• Addressed guest inquiries and resolved concerns promptly and professionally.
• Assisted in processing payments and balancing cash drawers daily.
• Answered phones, responded to inquiries, and took messages.
• Provided excellent customer service while upholding company policies.

• Developed strong customer relationships through personalized service and product recommendations.
• Providing design stocks on time to all respectable customers.

• Greeted customers upon entering the store and provided assistance.
• Assisted customers in selecting fabrics and coordinating designs.
• Provided product knowledge and recommendations to enhance customer satisfaction.
• Resolved customer inquiries and complaints promptly and professionally.

• Developed and maintained efficient filing systems for documents and reports.
• Managed office communications and correspondence for business administration faculty.
• Coordinated scheduling for meetings, events, and departmental activities.
• Assisted in organizing student records and maintaining confidential files.