Umair Khan
Sales & Marketing
Karachi,Sindh
Summary
Dynamic and results-driven Business Development Manager with over a decade of experience in logistics, freight forwarding, transportation, and supply chain management. Demonstrated expertise in client acquisition, market research, negotiation, and team leadership. Proven track record of increasing market share, enhancing client satisfaction, and driving revenue growth across multiple industries. Adept at identifying business opportunities, streamlining processes, and maintaining strong client relationships. Proficient in MS Excel and MS Word with strong communication, leadership, and team management skills. Fluent in English and committed to delivering high-quality, cost-effective solutions to clients.
Overview
14
14
years of professional experience
2
2
Languages
Work History
FREELANCE BUSINESS DEVELOPMENT MANAGER
PIONEER FREIGHT MANAGEMENT (Freight Forwarder)
Karachi, SD
9 2023 - Current
- Identified and onboarded new clients, successfully expanding the company's customer base and increasing market share
- Negotiated competitive rates with shipping lines, Agents and NVOCCs, ensuring cost-effective solutions for clients
- Conducted thorough market research to identify potential business opportunities and stay updated with industry trends
- Strived to deliver satisfactory services to clients, improving client retention and satisfaction rates
- Maintained strong relationships with clients, providing personalized service and ensuring high levels of customer satisfaction.
BUSINESS DEVELOPMENT MANAGER
MEPL INTL PAKISTAN. (Freight Forwarder)
02.2022 - 08.2023
- Successfully identified and targeted new clients, expanding the company's client base and increasing revenue
- Identified flaws in the industry and developed solutions to generate more inquiries in less time, resulting in a 50% increase in lead generation
- Built and led a high-performance team, providing training and mentorship to colleagues to enhance their skills and productivity
- Strived to deliver satisfactory services to clients, improving client retention and satisfaction rates
- Implemented strategies to streamline business development processes, reducing response times and improving efficiency.
BUSINESS DEVELOPMENT MANAGER
HMA PVT LTD (Crane Rental Services)
01.2018 - 11.2018
- Identified and targeted potential customers in Pakistan who require cranes for handling their projects, expanding the company's client base significantly
- Built and maintained strong relationships with clients, ensuring high levels of customer satisfaction and repeat business
- Successfully negotiated contracts and closed deals with major clients, contributing to the company's revenue growth
- Collaborated with internal teams to ensure the successful delivery and operation of cranes for client projects, addressing any issues promptly.
MANAGER
USMAN LOGISTICS PVT LTD - (Transportation)
06.2014 - 08.2017
- Successfully identified and onboarded new clients by effectively presenting logistics solutions and services
- Monitored and tracked shipments to ensure timely delivery, utilizing advanced tracking systems to provide real-time updates to clients
- Coordinated with DP World's team to streamline logistics processes, resolving any issues promptly to avoid delays
- Generated and processed invoices accurately, ensuring all financial records were up-to-date and compliant with company policies
- Monitored outstanding payments, implemented follow-up procedures, and reduced overdue accounts
- Maintained high levels of customer satisfaction by addressing inquiries and resolving issues efficiently.
- Accomplished multiple tasks within established timeframes
- Maximized performance by monitoring daily activities and mentoring team members
EXECUTIVE OFFICER (SUPPLY CHAIN)
GEZT PHARMA (Pharmaceutical)
08.2011 - 04.2014
- Book Sales Orders from South Region in SAP
- Ensuring stores have enough stock
- Making sure suppliers have enough stock to meet demand
- Overseeing the ordering and packaging process
- Monitoring stock levels
- Tracking products through depots to make sure they arrive at their destination.
BILLING OFFICER
BILAL ASSOCIATES (Transportation)
06.2010 - 05.2011
- Managed comprehensive billing for all vessels, particularly for APL line containers designated for Afghan transit, ensuring accuracy and timeliness
- Created and processed invoices for shipments, maintaining meticulous records and ensuring compliance with financial regulations
- Monitored and managed outstanding payments, reducing overdue accounts by implementing effective follow-up procedures
- Maintained organized and detailed documentation for all billing activities, facilitating efficient audit processes and reporting
- Worked closely with logistics teams to ensure seamless billing operations and address any discrepancies promptly.
Education
Bachelor of Commerce -
UNIVERSITY OF KARACHI
Skills
MS Excel
Timeline
BUSINESS DEVELOPMENT MANAGER
MEPL INTL PAKISTAN. (Freight Forwarder)
02.2022 - 08.2023
BUSINESS DEVELOPMENT MANAGER
HMA PVT LTD (Crane Rental Services)
01.2018 - 11.2018
MANAGER
USMAN LOGISTICS PVT LTD - (Transportation)
06.2014 - 08.2017
EXECUTIVE OFFICER (SUPPLY CHAIN)
GEZT PHARMA (Pharmaceutical)
08.2011 - 04.2014
BILLING OFFICER
BILAL ASSOCIATES (Transportation)
06.2010 - 05.2011
FREELANCE BUSINESS DEVELOPMENT MANAGER
PIONEER FREIGHT MANAGEMENT (Freight Forwarder)
9 2023 - Current
Bachelor of Commerce -
UNIVERSITY OF KARACHI
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