Kualitee
UMAIR FAYYAZ
Software Quality Assurance
Lahore
Summary
About me More than 2-year experience in SQA and 7 years of experience in IT industry. Manual Test Engineer with more than 2 years of experience in banking sector. Having expertise in Software Testing, Requirement Analysis, Software Testing Life Cycle and Processes, Client Relationships, Test Planning, Functional Testing, Performance Testing, UI/UX Testing, System Testing, System Implementations, End User Trainings, Bug Analysis, Client Support, Team Collaboration, Test Case Writing, Test Case Execution, Bug Logging and Tracking, extremely observant and detail oriented. Excellent critical thinking skills with the ability to think quickly and come up with solutions to weaknesses or other problems that become evident during testing procedures. Focused problem-solver with very strong communications and interpersonal skills. Demonstrated strong Time Management and adaptability skills during tight deadline delivery projects. Entered a variety of project-based situations with little to no training and supervision. Current Professional Experiences Name of Organization: Kualitatem Designation & Department: SQAE Responsibilities: Requirement Analysis Test Execution Client Communication Team Collaboration Tasks Management Developing Test Designs Reporting to Senior Managers on Progress and Issues Functional Testing UI/UX Testing Integration Testing Defect Reporting Following up any outstanding open test risks/ issues Domain understanding Bug reverification
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
SAQE
Kualitatem
lahore
11.2020 - Current
- Collaborated with team members to achieve target results.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team-building activities to enhance working relationships.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Created plans and communicated deadlines to complete projects on time.
- Developed team communications and information for meetings.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Led projects and analyzed data to identify opportunities for improvement.
- Delivered services to customer locations within specific timeframe
Country Manager
NextElectronic FZD
Ajman
02.2018 - 08.2020
- Secured consistent stock supply by providing accurate sales forecasts and managing shipments appropriately.
- Devised promotional and advertising plans to enhance product positioning and global brand marketing development.
- Verified appropriately priced products and services to secure competitive advantage and desired returns.
- Prepared annual budgets with controls to prevent overages.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized and safe environment for employees and patrons.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Developed and maintained relationships with customers and suppliers through account development.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
NOC Engineer / Technical Support / Sales
Hoover International FZC, HOOVERTEL
10.2013 - 02.2018
- Professional experience of more than 4 years as a Technical Support Engineer and Sales on projects related to VoIP (IVR, PBX and Computer Telephony Interface) and contributed to the successful execution of all integrated VoIP projects
- I developed my team and worked for 2 years as a Team Leader
- Supported global network users with connectivity, VPN, and access issues.
- Established positive working relationships with users to quickly resolve problems.
- Collaborated with other network engineers to configure and maintain network monitoring and load balancing.
- Updated internal customers regarding open tickets and status of resolutions.
- Coordinated with technical support, service provisioning and sales teams to deliver network services at or above SLA requirements.
- Closed first-time tickets quickly and met resolution volume requirements.
- Scheduled infrastructure upgrades and software update rollouts around high traffic times to maintain network availability.
- Troubleshot routers, layer 2 and 3 switches, and network firewalls.
- Configured IP assignment, core network configuration, and DNS setup for new users.
Education
Bachelors - Computer Science
University of South Asia
11.2011 - 02.2016
Intermediate - Commerce
Garrison College for Boys
01.2009 - 01.2011
High School Diploma -
Garrison Academy
Lahore 08.2006 - 09.2008
Skills
Organization and Time Management
Teamwork and Collaboration
Flexible and Adaptable
Planning and Coordination
MS Office
Critical Thinking
Teambuilding
Dependable and Responsible
Excellent Communication
Problem-Solving
Self-Motivated
Accomplishments
- Attended GCCM Dubai as NoC Engineer 2016
- Attended Capacity Middle East as NoC Engineer
Certification
Functionality Testing, GUI Testing, Smoke Testing, Sanity Testing, Performance Testing, API Testing, Component Testing, Component Integration Testing, System Testing.
Software
Apache JMeter
Postman
Microsoft Office
SOAPUI
Notepad
DevOps
Jira
Projects
Client: Banque Saudi Fransi
· IPS Payment
· IPS RTP Request
· Treasury FX
· Digital On boarding(PEP)
· Finacle
· Payroll card
· Commercial Credit Card
Timeline
SAQE
Kualitatem
11.2020 - Current
Country Manager
NextElectronic FZD
02.2018 - 08.2020
NOC Engineer / Technical Support / Sales
Hoover International FZC, HOOVERTEL
10.2013 - 02.2018
Bachelors - Computer Science
University of South Asia
11.2011 - 02.2016
Intermediate - Commerce
Garrison College for Boys
01.2009 - 01.2011
High School Diploma -
Garrison Academy
08.2006 - 09.2008