Umair Akhtar
Academic Coordinator
Gujranwala, Punjab
Summary
Experienced with educational program coordination, focusing on enhancing curriculum and student engagement. Utilizes strong organizational skills to manage multiple responsibilities and support teaching staff effectively. Knowledge of fostering collaborative environments and adapting to dynamic educational needs.
Overview
3
3
Languages
Work History
Teacher Coordinator
Army Public School & College
- Increased parent involvement through regular communication, fostering a strong home-school connection.
- Created safe and inclusive work environment of respect to promote positive teaching experience for teachers.
Coordinator
The Noor School
- Entered data, generated reports, managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Customer Service Representative
HRBPO Solutions
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Call Agent
Skillsetonline
- Built strong customer relationships with empathetic communication and active listening skills.
- Managed time effectively between inbound calls and follow-up tasks, ensuring all responsibilities were addressed daily.
Education
MS Health Care Biotechnology (2019-2022)
NUST
IslBS Honr Biochemistry (2015-2019)
University of Lahore
LahoreIntermediate FSc Pre Medical (2011-2013)
Army Public School & College
GujranwalaMatriculation Science (2009-2011)
Army Public School & College
GujranwalaSkills
Parent-teacher collaboration
Educational leadership
Problem-solving
MS office
Data entry
Adaptability and flexibility
Administrative leadership
Staff supervision
Project management
Document management
Proficient English
Lead Maturation
Timeline
Teacher Coordinator
Army Public School & College
Coordinator
The Noor School
Customer Service Representative
HRBPO Solutions
Call Agent
Skillsetonline
MS Health Care Biotechnology (2019-2022)
NUST
BS Honr Biochemistry (2015-2019)
University of Lahore
Intermediate FSc Pre Medical (2011-2013)
Army Public School & College
Matriculation Science (2009-2011)
Army Public School & College
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