Chief Operating Officer
Kuickpay (Innovarge Technologies Pvt. Ltd)
- Joined in early 2023 with a vision to convert Pakistan’s leading Bill Payment Solution into preferred Bill Payment Platform
- In 1st twelve (12) months, successfully launched Payment Platform with all available payment channels including but not limited to Cards, Accounts & Wallet based Payments along with Cross Border Bill Payment Solution backed by remittance corridors and open loop wallets
- Provide strategic leadership and vision to all departments
- Oversee day-to-day operations, including finance, PD, BD, HR, marketing, and customer support
- Develop and implement operational policies and procedures to streamline processes and maximize efficiency
- Lead cross-functional teams to execute key initiatives and objective
- Oversee budgets, forecasts, and financial performance to achieve targets and drive profitability
- Mentor and coach employees to foster a culture of collaboration, innovation, and high performance
- Directed all aspects of Strategy, operations, including Merchant onboarding, Payment Processing, Settlement, and Transaction Monitoring
- Developed and monitored key performance indicators (KPIs) to track operational performance and drive improvements
- Collaborated with cross-functional teams to launch new products and expand into new markets
- Negotiated contracts with suppliers and vendors to ensure favorable terms and cost savings
- Managed a team of department heads and provided guidance and support to achieve departmental goals
