UBAID ULLAH
TORGHAR KPK
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Account Manager
MALIK GROUP OF TRAVELS
03.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Project Leader
Third Party Verification Services
08.2021 - 10.2021
- Established strong relationships with clients, fostering trust and open communication throughout the entire project lifecycle.
- Implemented innovative solutions to overcome project challenges and address stakeholder concerns.
- Conducted thorough post-project evaluations to identify areas for future improvement in both processes and performance metrics.
- Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
Teacher
JUDBA ISLAMIA PUBLIC SCHOOL & COLLEGE
02.2020 - 02.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Internship Student
Summit Bank Limited
07.2019 - 02.2020
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
Education
BBA - Finance
HAZARA UNIVERSITY
Mansehra, Khyber Pakhtunkhwa, Pakistan03.2020
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Customer Satisfaction
- Strategic Planning
- Goal-Oriented
Languages
English
Limited Working
Urdu
Full Professional
PASHTO
Full Professional
HINDKO
Limited Working
Timeline
Account Manager
MALIK GROUP OF TRAVELS
03.2022 - Current
Project Leader
Third Party Verification Services
08.2021 - 10.2021
Teacher
JUDBA ISLAMIA PUBLIC SCHOOL & COLLEGE
02.2020 - 02.2021
Internship Student
Summit Bank Limited
07.2019 - 02.2020
BBA - Finance
HAZARA UNIVERSITY
Similar Profiles
Viroshana HerathViroshana Herath
Head of Business Development at Acorn group/Wings TravelsHead of Business Development at Acorn group/Wings Travels
SHERYL ALCARAZSHERYL ALCARAZ
COMPLAINTS RESOLUTIONS OFFICER at Dnata Travels (Emirates Group)COMPLAINTS RESOLUTIONS OFFICER at Dnata Travels (Emirates Group)
Katelyn StreichKatelyn Streich
Babysitter at Jessica MalikBabysitter at Jessica Malik