Turab Hussain
IT Professional
Summary
Dynamic IT professional with over 10 years of expertise in cloud computing, network infrastructure, system auditing, and virtualization. Strong technical acumen and exceptional problem-solving skills drive a strategic approach to enhancing operational efficiency. Proven track record of leveraging diverse technologies and tools while fostering excellent teamwork and leadership within cross-functional teams. Committed to delivering innovative solutions that align with organizational goals and elevate performance standards.
Overview
20
20
Certifications
17
17
years of professional experience
Work History
Assistant Manager IT
Delfrio, Cocochan, Ghalib
05.2016 - Current
- Leads the IT department with responsibilities that include managing IT staff, developing and implementing IT policies, handling budgeting, and negotiating with vendors.
- Managing a team of over 13 outlets & technical staff.
- Upgraded physical network infrastructure, configuring Cisco switches, FortiGate firewalls, Mikrotik routers, and other peripherals.
- Set up RAID 10/5 and installed/managing VMware ESXi 7.0.
- Created, configured, and managed VMs using vCenter.
- Deployed Active Directory, group policies, and file servers on Windows Server 2019.
- Managed cPanel for email hosting.
- Configured and managed backups of file servers and VMs using VEEAM.
- Ensured data security, network access, and backup system integrity.
- Provided ongoing support and maintenance for all hardware, software, and network components.
- Liaised with vendors for IT asset procurement.
- Install, configure, and maintain all necessary SAP database servers and ERP application servers to ensure the continuous operation of the SAP system. Perform a database backup operation.
- Install and configure surveillance systems, CCTV cameras, and Network Video Recorders (NVR).
- Conducted routine data backups to ensure data security and managed archives effectively.
- Managed and configured Mikrotik and pfSense firewalls to secure network infrastructure.
- Conducted threat analysis and vulnerability assessments to identify and mitigate risks.
- Managing and configuring the multiple Brands Delfrio, Ghalib, and Cocochan network with the help of Active Directory, NAS, and Office 365.
- Strengthening the IT infrastructure through the implementation of new technologies.
- Supervised available infrastructure design and deployment, including all aspects of hardware & software components
- Performing routine audits of systems and software. Manage the IT budgets and expenditure on hardware and software.
- Managed VMware Platform and configured the vCenter server, configured Data storage, configured Data center Cluster, and configured High availability.
- Updated all the system patches with SCCM and anti-viruses
- Reporting to the IT Director & Chief Executive.
- Having strong IT, commercial, planning and budgeting skills.
- To evaluate, test, advise, train, and support IT-related projects.
- Responsible for the recruitment and training of new staff.
IT Executive-Team Lead
Emarat Technology Solutions FZ LLC
11.2012 - 04.2016
- Support IT Infrastructure systems (LAN, WAN and Remote Access technologies).
- Troubleshoot and resolve Issues in a timely manner or re-direct to the appropriate team as required.
- Installation, configuration, and administration of Windows XP , Win 7 and win 10
- Training users on software and equipment usage.
- Monitoring, machine load and database functioning for servers and applications.
- Installing Passport Verifiers, Boarding Pass Scanners, Omni Key (smart card reader for UAE in departure and arrival counters for immigration purpose at Dubai Airports.
- Configuring VLANs, VTP, Ether channels
- Configuring interlan routing on Layer-3 switches
- Securing switch access
- Experience in installation and configuration of RAID including AD, DNS and DHCP.
- Installing, Upgrading, Updating Antivirus Server & Clients and Administering and Preparing Live Update Schedule and monitoring Virus Protection periodically.
- Installing, Troubleshooting and managing Entry Exit (Oracle Base Application) Vision (Web Base Application) in departure and arrival counters for immigration purpose.
- Plan and implement future IT developments.
- Allocate network resources as well as monitor network usage and network utilization.
- Well known of ITIL process of Change, Incident and Problem Management.
- Installing new Face Recognition System and provide technical support to existing system in all Immigration counters at Dubai Airports.
- Installing and configure new Network printers, Wireless Printers, USB Printers and provide technical support to existing Printers and Copier at Dubai Airports.
- E-gate Registration application for making of E-gate cards & National ID Activator at Dubai Airports & various locations in DNDR Offices.
- Installation and configuration of New E-gates at Dubai Airports.
- E-Gate application which includes Boarding Pass Scanners, Omni Key (smart card reader) for UAE National ID card & E-gate card.
- Experience in performing vulnerability test for all servers periodically.
- Involving all the new projects and implementing depends on the requirement
- Familiarity with Active Directory infrastructure according to standard processes and procedures
- Nature of Business: Dubai Airports, General Directorate of Residency and Foreigners Affairs Dubai
IT Engineer
Horizon Technologies
01.2010 - 10.2012
- Installing, Configuring and Administering Windows 2000, XP ,Vista, 7, Server 2000 2003, 2008
- Configure MDaemon and install to the client side
- Handle the Client problem with the help of Remote Desktop.
- Administering and managing Windows Active Directory.
- Responsible for creating user accounts on Active Directory.
- Responsible for centralized backup.
- Configure the VPN in Client side.
- Responsible for managing Linksys Wi-Fi router.
- Responsible for managing ISA 2004/2006 server.
- Administering and managing Windows Server Update Services for centralized updating of Service packs, Patches and Hot Fixes of Windows Operating System on servers and workstations.
- Responsible for Email accounts and appropriate settings on user computers using Outlook Express and Office Outlook 2007.
- Handling and Configure Mac Operating System installation on Intel pc , sharing Mac Os with Windows and printer sharing.
- Provide technical assistant and support with other staff.
- Responsible for all hardware inventories.
- Managing Spam and Virus protection for emails using Anti-Spam & Anti-Virus technology.
- Troubleshooting hardware problems in regards to : all the server range, SAN boxes, tape backup units, switches, KVM
- Cisco Unified Communication Manager 6.0 / CCM Express; Cisco UC500
- Responsible for creating straight, cross cables.
- Nature of Business: IT Support
Education
MBA(IT) - Master Of Business Administration Information Technology
Bahria University
01-2009
BS(CS) - Bachelor Of Science (Computer Science)
Dadabhoy Institute Of Higher Education
01-2006
Intermediate - Pre Engineering
S.M Science Govt College
01-2001
Matric - Computer Science
Hyderi Public School
01-1999
Skills
Active Directory GPO management
Mikrotik installation and configuration
VMware installation expertise
Server implementation (DHCP, DNS, FTP, SMTP, POP3)
Management of remote access solutions
Experience with VLANs, VTP, and trunking
Accomplishments
- Got appreciation certificate from Dubai Municipality for excellence support
- Participate GITEX exhibition 2014 and 2015 to represent GDRFA Smart Registration Counters
- Participate Dubai aviation for Smart Registration Counters.
- Participate Dubai Airport Show 2015 for Smart Registration Counters.
Certification
CCNA: Cisco Certified Network Associate.
Timeline
Assistant Manager IT
Delfrio, Cocochan, Ghalib
05.2016 - Current
IT Executive-Team Lead
Emarat Technology Solutions FZ LLC
11.2012 - 04.2016
IT Engineer
Horizon Technologies
01.2010 - 10.2012
Matric - Computer Science
Hyderi Public School
Intermediate - Pre Engineering
S.M Science Govt College
BS(CS) - Bachelor Of Science (Computer Science)
Dadabhoy Institute Of Higher Education
MBA(IT) - Master Of Business Administration Information Technology
Bahria University