Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tooba Bin Te Moin

Karachi

Summary

Experienced operations executive with several-year background serving in industry leadership roles. Detail-oriented and results-oriented with exceptional knowledge of business operations. Expertise in financial management, profit generation and strategic planning.

Overview

5
5
years of professional experience

Work History

Operations Executive

Rech International
Karachi
07.2023 - Current
  • Developed and implemented operational strategies to improve efficiency, reduce costs and increase customer satisfaction.
  • Increased efficiency by implementing new procedures on Sap in collaboration with the Sap team.
  • Ensured timely invoicing and returns for all Open Delivery Notes.
  • Verified inventory report prepared by Auditor during audits and updated on SAP.
  • Maintained effective communication with billing team to ensure timely and accurate invoice generation.
  • Conducted daily meetings with branches to address issues regarding invoices and delivery notes.
  • Followed up daily with logistics team to manage the return of implants from hospitals.
  • Conducted weekly meetings with sales department to address and resolve operational issues.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Trained new employees on operational procedures and protocols.
  • Completed additional duties as assigned by management.

Billing Executive Officer

Rech International
Karachi
01.2022 - 01.2023
  • Processed and issued accurate invoices to clients, maintaining a high level of precision in billing details using SAP.
  • Processed tender invoices and provided necessary quotation documentation using SAP.
  • Provided accurate pricing information to patients based on their implant usage.
  • Corrected invoices that were returned from hospital for any reason.
  • Working with the receivable team in case of not clearing payments of invoices.
  • Resolved customer inquiries regarding billing discrepancies.
  • Provided support during internal and external audits related to billing processes.
  • Performed logistics follow-up for implants on hold not returned within three days
  • Other tasks assigned by upper-level management.

Front Desk Officer

Rech International
Karachi
05.2021 - 01.2022
  • Greeted customers and visitors in a friendly, professional manner.
  • Answered incoming calls promptly and directed them to appropriate personnel.
  • Managed the entire process of completing hospital bills and gathering all requisite paperwork for prompt submission in medical facilities.
  • Organized hardcopy files of receving invoices and ensured efficient storage.
  • Communicated pricing information to customers through email and WhatsApp following implant usage.
  • Issued quotations as per customer needs.

Online Data Entry Work

Online Customer
Karachi
07.2020 - 12.2020
  • Ensured accuracy of all data entered into the database.
  • Extracted customer details such as emails and contact numbers through web scraping.
  • Identified errors in data entry and related issues, reporting to supervisors for resolution.
  • Verified completeness, accuracy, and timeliness of data entries.

Teaching

Fatima Sec Academy
Karachi
01.2020 - 06.2020
  • Organized materials needed for teaching lessons and activities.
  • Analyzed teaching curriculums, classroom dynamics, and student engagement by attending lessons.
  • Customized educational approaches in response to varying student demands.
  • Ensures consistent communication through monthly PTMs.

Education

Data Analytics And Data Science -

Ain Gen X
Karachi
01-2024

Blockchain Development Certification (NAVTTAC) - Computer Science And Programming

Sir Syed University of Engineering & Technology
Karaci
01-2020

Fundamental of Financial Accounting (Level 1) - Commerce

Institute of Cost & Management Accounting(ICMAP)
Karachi
01-2019

Bachelors of Commerce (B.com) - Finance

University of Karachi (UOK)
Karachi
01-2019

Intermediate - General Science Group

Government Degree Girls College Block M
Karachi
01-2016

Marticulation - Science Group

Mehmood Public Sec School
Karachi
01-2014

Skills

  • Auditing
  • Strategic planning and execution
  • Time Management
  • Team Work
  • Good commands on SAP
  • Management
  • Operations Management

Affiliations

  • Book reading
  • Travelling

Timeline

Operations Executive

Rech International
07.2023 - Current

Billing Executive Officer

Rech International
01.2022 - 01.2023

Front Desk Officer

Rech International
05.2021 - 01.2022

Online Data Entry Work

Online Customer
07.2020 - 12.2020

Teaching

Fatima Sec Academy
01.2020 - 06.2020

Data Analytics And Data Science -

Ain Gen X

Blockchain Development Certification (NAVTTAC) - Computer Science And Programming

Sir Syed University of Engineering & Technology

Fundamental of Financial Accounting (Level 1) - Commerce

Institute of Cost & Management Accounting(ICMAP)

Bachelors of Commerce (B.com) - Finance

University of Karachi (UOK)

Intermediate - General Science Group

Government Degree Girls College Block M

Marticulation - Science Group

Mehmood Public Sec School
Tooba Bin Te Moin