Tooba Shaikh
Karachi
Summary
Dynamic and empathetic HR Professional with 4+ years of experience across global HR operations, people management, and policy implementation. Specialized in managing international onboarding/offboarding, contract transitions, and cross-border HR coordination. Known for cultivating inclusive work cultures, streamlining people processes, and using HR data insights to drive strategic decisions. Adept at resolving employee concerns with compassion, building stakeholder relationships, and creating high-impact HR policies.
Overview
5
5
years of professional experience
Work History
HR Operations and Recruitment Specialist
MAP Enterprises Pvt Ltd
07.2024 - Current
- Managed end-to-end onboarding/offboarding for both local and international hires.
- Drafted employment contracts, amendments, and HR documentation while ensuring compliance with regulations.
- Led transitions from local to international contracts with focus on accuracy of legal and benefits information.
- Drafted and implemented internal HR policies (bonuses, reimbursements, L&D, and performance reviews).
- Coordinated performance cycles and worked closely with line managers on team development plans.
- Collected and analyzed HR data including attrition, engagement, and hiring trends to support strategic planning.
- Conducted exit interviews and integrated key insights into overall HR process improvements.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Improved office efficiency by effectively managing internal communications and correspondence.
People Operations Specialist
Cloud Primero BV
09.2022 - 07.2024
- Led the HR operations function and managed multi-disciplinary teams across international client accounts.
- Oversaw full-cycle onboarding and offboarding, ensuring legal, procedural, and cultural compliance.
- Designed and monitored short- and mid-term development plans to enhance talent growth and retention.
- Developed and updated policies related to employment, compensation, and HR best practices.
- Managed payroll processes and employee benefits with accuracy and transparency.
- Partnered with executive leadership to build high-performing, inclusive teams across geographies.
- Facilitated employee engagement initiatives and improved workplace relationships through effective communication and responsiveness.
- Liaised directly with international clients regarding HR processes, documentation, and strategic workforce planning.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs, and constructive feedback.
Assistant Manager – People and Culture
Optimyse OU
09.2020 - 08.2022
- Played a dual role across HR operations and financial coordination, including budgeting and daily cash flow tasks.
- Led employee onboarding/offboarding processes and ensured documentation compliance across HR functions.
- Conducted interviews, supported talent acquisition, and aligned hiring practices with company culture and values.
- Maintained detailed HR records and managed payroll, benefits, and final settlements.
- Collaborated with Estonian teams and senior leadership to maintain smooth day-to-day operations.
- Supported compensation reviews, salary adjustments, and bonus allocations in line with internal fairness standards.
- Authored and maintained employment policies and HR handbooks, ensuring alignment with company goals.
- Focused on strengthening employee engagement and fostering professional relationships across departments.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
BBA - Human Resources
SZABIST
Karachi08-2020
Skills
- Global HR Operations
- Onboarding & Offboarding
- International Contract Transitions
- Employee Engagement & Relations
- HR Documentation & Compliance
- Policy Design & Implementation
- Payroll & Benefits Administration
- Performance Management Support
- People Analytics & Reporting
- Client & Stakeholder Communication
- Process Optimization & Change Management
- Diversity and inclusion
Timeline
HR Operations and Recruitment Specialist
MAP Enterprises Pvt Ltd
07.2024 - Current
People Operations Specialist
Cloud Primero BV
09.2022 - 07.2024
Assistant Manager – People and Culture
Optimyse OU
09.2020 - 08.2022
BBA - Human Resources
SZABIST
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