Tayyab Ejaz
Rawalpindi,Punjab
Summary
Dedicated professional with extensive experience in medical billing and customer service. Known for exceptional interpersonal skills and a strong focus on resolving billing issues, contributing to improved patient satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Sr, Billing and Ar Executive
Proglobal Technologies
Islamabad
05.2023 - 05.2026
- Manage the complete medical billing and revenue cycle from claim creation to final payment
- Review patient information and ensure all billing details are accurate and complete
- Prepare and submit insurance claims in a timely and error-free manner
- Verify patient insurance coverage, eligibility, and benefits before claim submission
- Track the status of submitted claims and monitor payment progress
- Follow up with insurance companies on unpaid, delayed, or denied claims
- Analyze denial reasons and take corrective actions, including claim resubmission
- Resolve billing issues and discrepancies by coordinating with internal teams and insurers
- Post payments, adjustments, and maintain accurate financial records
- Manage outstanding balances and work on reducing accounts receivable (AR) aging
- Communicate with patients and insurance providers regarding billing inquiries
- Ensure compliance with healthcare regulations and billing guidelines
- Support timely collections to maintain consistent cash flow for the organization
Customer Sales Representative
Touch Stone
Islamabad
06.2022 - 03.2023
- Make outbound calls to potential and existing customers to sell products or services
- Achieve daily, weekly, and monthly sales targets (KPIs)
- Generate new leads and follow up on warm leads to close sales
- Explain product/service features, benefits, and pricing clearly to customers
- Handle customer objections and convert inquiries into successful sales
- Maintain accurate records of customer interactions in CRM systems
- Build and maintain good customer relationships for repeat business
- Follow sales scripts, guidelines, and company policies
- Upsell or cross-sell additional products where possible
- Coordinate with team leads or supervisors for difficult cases
- Ensure high-quality customer experience during and after the sales process
- Meet performance metrics such as conversion rate, call quality, and sales volume
Education
Bachelor of Science - Accounting And Finance
Foundation University
Rawalpindi04-2024
Intermediate in Commerce - Accounting
Foundation Collage
Rawalpindi03-2020
Matric - Science
Army Public School
Faizabad , Rawalpindi03-2018
Skills
- Interpersonal skills
- Operations management
- Executive support
- Customer-oriented
Languages
English
Professional Working
Urdu
Full Professional
Timeline
Sr, Billing and Ar Executive
Proglobal Technologies
05.2023 - 05.2026
Customer Sales Representative
Touch Stone
06.2022 - 03.2023
Bachelor of Science - Accounting And Finance
Foundation University
Intermediate in Commerce - Accounting
Foundation Collage
Matric - Science
Army Public School