Travelling
Tariq Aziz
Branch Manager(Banking)
Islamabad,Islamabad
Summary
- Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
- Self-directed Bank Manager with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
4
4
Languages
3
3
years of post-secondary education
Work History
Branch Manager
MCB Bank Ltd
Jhelum, Pakistan, Punjab
Sep.2014 - Current
- Processed all types of loans i-e Auto Loan, Flexi Loan, Commercial Loans etc
- Meet all targets assigned from time to time
- Win Banc assurance campaign announced from time to time
- Achieved CASA campaign target in year 2015 & remained in Top-50 branches of Bank Pan Pakistan.
- Improved & maintained audit category as “SATISFACTORY” 4/5 in full scope audit 2017 & 2018.
- Promoted to Ässistant Vice President" in March, 2019 on the performance of 2018 in all KPI's.
- Recevied Special Award by President on growth of bank's "Äverage Current Deposit"in year 2019.
- Received Letter of Appreciation from Business Head- West on taking exceptional performance in almost all KPI's in year 2019.
- Overachieved targets assigned by wide margin in 2020, 2021 & 2022.
Branch Manager
Habib Bank Limited
Gujar Khan, Punjab
Feb.2012 - Sep.2014
- Win Gold Medal by securing 1st Position in region for year 2013.
- Deposit champion for year 2013 & attended branch banking conference 2014 in Dubai.
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Resolved various issues impacting sales management and business operations.
- Examined customer loan applications for loan approvals and denials.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Complied with regulatory guidelines and requirements.
- Consulted customers to boost product sales and services.
- Generated financial and operational reports to assist management with business strategy.
- Implemented service improvements to enhance sales cycle.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
Operations Manager
Habib Bank Ltd
Mandra, Gujar Khan, Punjab, Pakistan
Feb.2011 - Jan.2012
- Remittance, Clearing, Account
- Opening and Teller
- Worked at bank Software (MOBS) (MYSIS) (SIMEX)
- Also Working as Customer Relationship Officer in the Branch for enhancement of Business
- Worked as Manager Operations at HBL Mandra branch for 1 year
- Meet all targets assigned from time to time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
- Increased profit by streamlining operations.
Cash Officer
Habib Bank Ltd
Mandra, Gujar Khan, Punjab, Pakistan
Jan.2010 - Jan.2011
- Provided treasury and cash management by overseeing reconciliation of banking activity.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Answered questions about bank policies and addressed customer concerns.
- Operated cash register for cash, check, with excellent accuracy levels.
- Greeted customers entering bank and responded promptly to customer needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
Education
IBP (JAIBP) Stage-I - Banking
Institute of Bankers Pakistan
Karachi, Pakistan Jan.2013 - Jan.2013
MBA - Finance
University of Engineering & Technology
Taxila, Pakistan Aug.2009 - Mar.2012
Skills
- Possess good interpersonal and communication skills
- Good presentation skills
- Good Computer knowledge in general and specifically in MS Office product
- A self motivated and hardworking professional with a “Can do” attitude, with has
- Developed a range of skills whilst managing different projects
- An excellent communicator, who enjoys leading and working as part of a team Can also motivate a team to achieve targets using flair and innovative ideas
- A reliable and keen individual who demonstrates commitment and enthusiasm in all work activities undertaken
- Keen to develop new skills and build on the skills gained within a challenging job
- Role commitment of tasks
- Having value and clear goals
Certification
- CM - Certified Manager Certification
- Certified Branch Manager, MCB Bank Ltd - 2016
- Certificate in CBS 8.5 from MCB Staff College Rawalpindi 2014
- Certificate in ADC From HBL L& D Islamabad. 2012
References
References
Will be furnished upon demand
Interests
Learning
Current Affairs
Timeline
Branch Manager
MCB Bank Ltd
Sep.2014 - Current
IBP (JAIBP) Stage-I - Banking
Institute of Bankers Pakistan
Jan.2013 - Jan.2013
Branch Manager
Habib Bank Limited
Feb.2012 - Sep.2014
Operations Manager
Habib Bank Ltd
Feb.2011 - Jan.2012
Cash Officer
Habib Bank Ltd
Jan.2010 - Jan.2011
MBA - Finance
University of Engineering & Technology
Aug.2009 - Mar.2012
1 Word Processing Excellent Currently Using
2 Soft Presentation Above Average Currently Using
3 Outlook Express Excellent Currently Using
4 Spread Sheet Excellent Currently Using
Courses
Sr. Description of Activities Year
1 Certificate in Peachtree Accounting Software From Skill Development Council, Ministry of
Labour & Manpower Islamabad, Pakistan, 2009
2 Certificate in ADC From HBL L& D Islamabad. 2012
3 Certificate in CBS 8.5 from MCB Staff College Rawalpindi 2014
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