Tanzeela Mahzaib
Cabin Crew
Islamabad,IS
Summary
Accomplished professional trained in safety procedures for aviation industry. Effectively handles all types of situations and remains calm under pressure. Experienced Cabin Crew member with background providing outstanding customer service to travelers.
Reliable Flight Attendant with a wealth of expertise in the airline industry. Offering a superb work ethic and a motivated, service-driven personality. Looking to join a top carrier.
Customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication and writing skills.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Cabin Crew Member
Airblue
Islamabad , Pakistan
12.2019 - Current
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Enforced lost and found procedures for any items inadvertently left behind by travelers.
- Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
- Oversaw maintenance of all required equipment and sent it out for required services.
- Answered passenger questions and provided solutions to issues arising during flights.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Relayed updates and information to passengers after confirming key details with pilot.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Resolved passenger conflicts and medical emergencies during flights.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Ensured safety and comfort of customers onboard aircraft.
Education
Masters - Accounting And Finance
National College of Learning
Islamabad 02.2020 - 01.2022
Bachelor - Bachelor of Arts
National College of Learning
Islamabad 10.2017 - 09.2019
Matric - Science
Fauji Foundation Higher Secondary School N College
Attock 03.2013 - 04.2014
FSC - Engineering (Pre-Engineering)
Government College For Women
Attock 07.2014 - 06.2016
Skills
Guest services
undefinedTimeline
Masters - Accounting And Finance
National College of Learning
02.2020 - 01.2022
Cabin Crew Member
Airblue
12.2019 - Current
Bachelor - Bachelor of Arts
National College of Learning
10.2017 - 09.2019
FSC - Engineering (Pre-Engineering)
Government College For Women
07.2014 - 06.2016
Matric - Science
Fauji Foundation Higher Secondary School N College
03.2013 - 04.2014
Similar Profiles
FAIQ AHMADFAIQ AHMAD
First Officer A-320 at AirblueFirst Officer A-320 at Airblue
Mahnoor KhurramMahnoor Khurram
Cabin Crew Member at AirblueCabin Crew Member at Airblue
Esha AzharEsha Azhar
Cabin Crew at AirblueCabin Crew at Airblue