Tanzeela Asad
Islamabad
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over whole career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
2025
2025
years of professional experience
Work History
• Guest Relations Officer
Movenpick Hotel
2024 - 2025
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
- Assisted guests with check-ins, account inquiries, and any additional services needed.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
Sales Manager
Fast Track Marketing Pvt Ltd
07.2023 - 09.2024
- Led and managed a high-performing sales team to achieve monthly and quarterly sales targets.
- Developed and executed strategic sales plans for residential and commercial real estate projects.
- Built and maintained strong client relationships to ensure repeat and referral business.
- Conducted property presentations, client meetings, and site visits to drive conversions.
- Negotiated deals and closed high-value transactions with individual and corporate clients.
- Coordinated with developers and project teams for inventory management and project updates.
- Prepared regular sales reports and performance analyses for senior management.
- Ensured excellent after-sales service and customer satisfaction.
Sales Associate
Reality One Group
01.2023 - 06.2023
- Assisted clients in buying, selling, and investing in residential and commercial real estate projects.
- Conducted client meetings, property presentations, and site visits to generate qualified leads.
- Built and maintained long-term relationships with clients to ensure repeat and referral business.
- Achieved individual sales targets through effective negotiation and closing techniques.
- Collaborated with the marketing team to execute promotional activities and digital campaigns.
- Maintained updated knowledge of project details, pricing, and payment plans.
- Provided clients with professional guidance on investment opportunities and market trends
Sales Coordinator
The Centaurus Mall
05.2022 - 11.2022
- Assisted in marketing campaigns to promote residential and commercial units.
- Coordinated with the sales team to align marketing strategies with project sales targets.
- Assisted in developing digital marketing content, including social media posts, emailers, and ad creatives.
- Organized on-ground marketing activities such as property expos, open houses, and promotional events.
- Collaborated with creative agencies for design, branding, and advertising materials.
Customer Representative
Sign Art Pvt Ltd
2018 - 2022
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Assigned and designated job territories to customer care staff according to performance and history.
- Boosted sales revenue by skillfully promoting diverse service options.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Education -
AIOU
Islamabad, Pakistan01-2024
F.A -
FBISE
Islamabad, PakistanMatric -
FBISE
Islamabad, PakistanSkills
- client complaint resolution
- Exceptional communication
- Client relationship management
- Negotiation strategies
- Problem-solving
- Adaptability and flexibility
- Client base retention
- Marketing strategy development
- Sales plan implementation
Languages
English
Urdu
Punjabi
Timeline
Sales Manager
Fast Track Marketing Pvt Ltd
07.2023 - 09.2024
Sales Associate
Reality One Group
01.2023 - 06.2023
Sales Coordinator
The Centaurus Mall
05.2022 - 11.2022
• Guest Relations Officer
Movenpick Hotel
2024 - 2025
Customer Representative
Sign Art Pvt Ltd
2018 - 2022
Bachelor of Education -
AIOU
F.A -
FBISE
Matric -
FBISE