Tanveer Khan
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
13
13
years of professional experience
7
7
Certifications
Work History
Sales Manager
Berk Technologies Pvt Ltd.
10.2023 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Evaluated performance against goals and implemented appropriate development plans.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Sales and Customer Support Manager
Oligo Consulting Pvt. Ltd.
4 2023 - 09.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Organized promotional events and interacted with community to increase sales volume.
- Implemented systems and procedures to increase sales.
- Communicated product quality and market comparisons by creating sales presentations.
Sales Executive and Team Coordinator
Techception Pvt Ltd.
09.2021 - 04.2023
- Addressed customer service overflow to reduce complaints.
- Built strong relationships with customers through positive attitude and attentive response.
- Trained, motivated and guided on-boarding members.
- Used advanced features of Microsoft Office to complete necessary reports for senior management review.
- Managed team workload to reach production targets.
- Worked with customer service to handle escalated customer issues.
- Reviewed safety outages with teams and management
- Worked with customer service representatives to handle escalated customer issues.
- Maintained central calendars and shift scheduling to meet important deadlines.
- Led team meetings each shift to discuss scheduling, production and maintenance needs.
- Set incentives and realistic targets associates could achieve.
- Analyzed past sales data and team performance to develop realistic sales goals.
Floor Manager
Delve Business Network
04.2014 - 08.2021
- Managed communication department's $10-12 thousand budget.
- Led public relations and communications team of 30.
- Analyzed market data to inform strategic decisions.
- Produced internal communications for sales projects.
- Supported Sales plans through development and implementation of internal and external communication strategies.
- Leveraged professional relationships to develop new business opportunities.
- Provided feedback to all departments on brand consistency in outbound communications.
- Worked closely with clients to identify needs and challenges and provide solution-oriented campaign themes.
- Coached management on communication tactics with staff and customers regarding organization changes.
- Established and maintained external communications calendar, and managed scheduled assignments.
- Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
- Communicated marketing teams' plans and accomplishments to verify alignment with senior management objectives.
Sales Supervisor
Qtelexpert BPO
02.2013 - 03.2014
- Applied solid market knowledge and business operations expertise to strengthen processes and achieve continuous improvement targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Effectively coached team members to reach weekly and monthly sales goals.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Capitalized on sales development and performance optimization opportunities while controlling expenses and maintaining diverse customer base.
- Met with management and executives to provide insights into sales operations and make strategy recommendations.
Sales Executive
Blue Zone BPO
08.2011 - 05.2012
- Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
- Targeted new markets and increased sales 80 % through proactive sales and negotiation techniques.
- Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Education
High School Diploma -
Govt. Elliot High School Morgah
03.2000 - 2005.07
FSc - undefined
Govt. Gordon College
08.2005 - 2007.08
Bachelor of Commerce - undefined
University Of Punjab Lahore
03.2008 - 2011.03
Skills
Customer service
CRM Software
Sales operations
Account Management
Friendly demeanor
Excellent communication skills
Goal-oriented
Team leadership
Performance improvements
Employee training
Sales techniques
Software
Proficient in Microsoft-Office Word or Excel applications
Good knowledge of Documentation and Data Entry
Internet and Browsing
Languages
English
Urdu
Pashto
Punjabi
Certification
Winner of One Man Army Award at Techception
Timeline
Sales Manager
Berk Technologies Pvt Ltd.
10.2023 - Current
Winner of One Man Army Award at Techception
03-2022
Sales Executive and Team Coordinator
Techception Pvt Ltd.
09.2021 - 04.2023
Certified Floor Manager
09-2019
Floor Manager
Delve Business Network
04.2014 - 08.2021
Sales Supervisor
Qtelexpert BPO
02.2013 - 03.2014
Sales Executive
Blue Zone BPO
08.2011 - 05.2012
Winner of Annual Qirat Competition
01-2009
Bachelor of Commerce - undefined
University Of Punjab Lahore
03.2008 - 2011.03
Runner up in annual cricket tournament
03-2008
Winner of Annual Qirat Competition
10-2006
FSc - undefined
Govt. Gordon College
08.2005 - 2007.08
Leader at Boy Scout Association
06-2004
Excellent performance in PT show
03-2003
High School Diploma -
Govt. Elliot High School Morgah
03.2000 - 2005.07
Sales and Customer Support Manager
Oligo Consulting Pvt. Ltd.
4 2023 - 09.2023
Similar Profiles
Elizabeth GrayElizabeth Gray
Executive & HR Assistant at Berk Enterprises Inc.Executive & HR Assistant at Berk Enterprises Inc.
NICHOLAS KONKELNICHOLAS KONKEL
Warehouse Manager at Berk-TelWarehouse Manager at Berk-Tel
Erica HagelErica Hagel
Store Lead at Hillberg & BerkStore Lead at Hillberg & Berk