Summary
Overview
Work History
Education
Skills
Languages
Extracurricular Activities
References
Mainactivitiesresponsibilities
Personal Information
Languages
Timeline
Generic
Tania Bibi

Tania Bibi

Rawalpindi

Summary

Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of industry practices.

Overview

5
5
years of professional experience

Work History

ADMINISTRATOR

Creem
01.2022 - Current
  • Answered incoming calls and responded to customer inquiries.
  • Assisted in the development of new administrative systems, procedures and policies.
  • Managed office supplies inventory and placed orders when necessary.
  • Taking data of the captains like their( driving license,profile picture documents of their vehicle)and generating their profile

Hostess

ISLAMABAD MARRIOTT HOTEL
01.2020 - Current
  • Highly professional and reliable Room service server with a stellar customer service record
  • Thorough mastery or regular and special hotel menu selections
  • Adept at serving old types of guest with complete courtesy and efficiency
  • Supervising all floor staff managing their activity in a schedule routine and assigned additional duties
  • Manage in-person & telephone guest inquiries, customer service, requests & reservation bookings
  • Develop rapport with clients & generate repeat business through friendly attitude and extensive cuisine knowledge
  • Spot VIP clients immediately and provide special treatment including preferred tables
  • Inquire about drinks orders and provide information to waiter staff
  • Take guests to their designated table, give information about specials, handle special requests and provide waiter information
  • Train the newly joined host and hostesses

Education

Matriculation -

Rawalpindi Board
Rawalpindi

Intermediate - Fine Arts

Rawalpindi Board
Rawalpindi

B.A - Fine Arts

Punjab University

Skills

  • Microsoft Office
  • Microsoft Excel
  • Proficient in Microsoft Databases
  • Communication Skills
  • Teamwork and collaboration
  • Time Management
  • Attention to Detail

Languages

  • Urdu
  • English
  • Punjabi

Extracurricular Activities

Reading Books Indoor Games Internet

References

Reference will be furnished on demand.

Mainactivitiesresponsibilities

  • Highly professional and reliable Room service server with a stellar customer service record.
  • Thorough mastery or regular and special hotel menu selections.
  • Adept at serving old types of guest with complete courtesy and efficiency.
  • Supervising all floor staff managing their activity in a schedule routine and assigned additional duties.
  • Manage in-person & telephone guest inquiries, customer service, requests & reservation bookings.
  • Develop rapport with clients & generate repeat business through friendly attitude and extensive cuisine knowledge.
  • Spot VIP clients immediately and provide special treatment including preferred tables.
  • Inquire about drinks orders and provide information to waiter staff.
  • Take guests to their designated table, give information about specials, handle special requests and provide waiter information.
  • Train the newly joined host and hostesses.

Personal Information

  • Gender: Female
  • Nationality: Pakistani
  • Marital Status: Single

Languages

Urdu
First Language
English
Upper Intermediate (B2)
B2

Timeline

ADMINISTRATOR

Creem
01.2022 - Current

Hostess

ISLAMABAD MARRIOTT HOTEL
01.2020 - Current

Matriculation -

Rawalpindi Board

Intermediate - Fine Arts

Rawalpindi Board

B.A - Fine Arts

Punjab University
Tania Bibi