Talha Hafeez
Branch Manager
Faisalabad, Punjab,PB
Summary
To work and learn in a challenging and professional environment that will improve and enhance my team working, collaborative and technical skills. Want to be super start in a field I work. HR Was always my passion but I started my career, it is in that, I am learning the best HR policies, recruitment, and international Employment law so I
Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
9
9
years of professional experience
15
15
years of post-secondary education
Work History
Branch Manager
ISN Consultants Pvt Ltd.
05.2022 - Current
- Manage all aspects of the branch office, ensuring efficient delivery of counseling and application services to students aspiring to study overseas.
- Oversee budget planning, financial reporting, and ensure compliance with organizational and regulatory standards.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Operations Manager
SIUK
05.2020 - 05.2022
- Company Overview: SIUK is a company which provides visa to all students who wants to study in international universities and has been helping students to get opportunity in various degree programs. SIUK is dealing with USA, UK, Canada and with Australia as well. They have easy visa process with proper accommodation facilities.
- My job as an Operations Manager is coordinate with all clients and handling all queries from our clients.
- All staff is under my job role to cope with.
- Managing the profitably and increasing the revenue is also under my job role.
- In a nutshell am all in all. HR, Operations and client coordination etc.
- SIUK is a company which provides visa to all students who wants to study in international universities and has been helping students to get opportunity in various degree programs. SIUK is dealing with USA, UK, Canada and with Australia as well. They have easy visa process with proper accommodation facilities.
Operations Manager
Hamza International Group of Companies
02.2019 - 04.2020
- Company Overview: Hamza International is one of the most famous and high-profile company dealing in custom clearance, import export, international freight forwarding, Transportation countrywide and providing coordination with clients and exporters of Pakistan, and been working with some Top companies with wide range of Corporate and normal customers. It has been delivering the best services like shipment clearance, quick international forwarding, and client satisfaction.
- In Hamza International, I have served my services as an Operations Manager of all three offices in Pakistan in Karachi on seaport and in Lahore and Faisalabad on dry port.
- In this job I have done inductions in different departments E.g., Accounts, marketing.
- Arranging final meeting with H.O.D, reporting directly to C.E.O of an organization regarding office management and head count hiring.
- As a representative of my company in Chambers of Commerce Faisalabad deals with all meeting and members of chamber.
- Hamza International is one of the most famous and high-profile company dealing in custom clearance, import export, international freight forwarding, Transportation countrywide and providing coordination with clients and exporters of Pakistan, and been working with some Top companies with wide range of Corporate and normal customers. It has been delivering the best services like shipment clearance, quick international forwarding, and client satisfaction.
Account Manager
Jamal Distributors
01.2017 - 01.2019
- Company Overview: Jamal Distributors is one of the leading company which provides entire range of all kind medicine and vaccines and equipment’s nationwide. With the wide range of Corporate client also recovers retail market and wholesale markets and Hospitals. Jamal Distributor remain constant in providing best services.
- In Jamal Distributor my job and role are as an Account Manager and Finance Manager in their office.
- In this job I have done inductions in different departments E.g., Accounts, call, front desk office, sales, and marketing.
- Doing screening, arranging data entries with H.O.D, reporting directly to C.E.O of an organization regarding accounts and profits and debits and head count hiring.
- And receiving plus maintaining final collection report from project lead regarding project payments.
- Jamal Distributors is one of the leading company which provides entire range of all kind medicine and vaccines and equipment’s nationwide. With the wide range of Corporate client also recovers retail market and wholesale markets and Hospitals. Jamal Distributor remain constant in providing best services.
Education
Bachelor of Science - computer science
Riphah International University
04.2001 -
Intermediate - FSC pre-engineering
Punjab Group of Colleges
Faisalabad, Punjab, Pakistan09-2015
Matriculation - Science
Faisalabad Grammar School
Faisalabad, Punjab, Pakistan07-2013
Skills
- Multi-Tasking
Customer service
Branch operations management
Relationship building
Relationship building and management
Sales development
Coaching and mentoring
Employee development
Business development expertise
Personal Information
- CNIC Number: 33100-8887450-5
- Date of Birth: 04/21/98
Timeline
Branch Manager
ISN Consultants Pvt Ltd.
05.2022 - Current
Operations Manager
SIUK
05.2020 - 05.2022
Operations Manager
Hamza International Group of Companies
02.2019 - 04.2020
Account Manager
Jamal Distributors
01.2017 - 01.2019
Bachelor of Science - computer science
Riphah International University
04.2001 -
Intermediate - FSC pre-engineering
Punjab Group of Colleges
Matriculation - Science
Faisalabad Grammar School
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