Salesforce
TALHA MEMON
Salesforce Administrator & Developer | Sales Cloud, Service Cloud, Apex, Integrations | 6x Certified
Johnson City,TN
Summary
6x-certified Salesforce Administrator and Developer specializing in Apex, Flow automation, Sales Cloud, and Service Cloud. 11 years across IT and business operations, with 5+ years building on the Salesforce platform: configuring CRM, integrations, reports and dashboards, and turning manual processes into scalable automation. Experienced across the full lifecycle, from requirements gathering and build to data migration and end-user enablement.
Overview
11
11
years of professional experience
6
6
Certificates
Work History
Salesforce Lead
Anteriad
Remote, USA
10.2022 - Current
- Integrated Monday.com with Salesforce, streamlining cross-department workflows and improving team collaboration.
- Implemented Cloud Files integration, cutting turnaround time by ~40% and improving efficiency by 30% with fewer manual steps and reduced errors.
- Integrated Klue, resulting in a 40% increase in lead
generation and a 25% improvement in customer
relationship management. - Partnered with sales and marketing teams to integrate
HubSpot, resulting in a 30% increase in lead management
efficiency. - Migrated Process Builders to Flows, optimizing automation, improving process efficiency, and cutting Apex CPU usage to stay well within governor limits.
- Diligently supervised and rigorously optimized the company’s Salesforce instance, implementing Apex and Visualforce solutions to meet evolving business needs.
- Optimized data quality and reporting, cutting manual effort across reports by 15% and enabling faster, more informed business decisions.
- Effectively boosted user proficiency and platform scalability via structured end-user training sessions and continuous support.
Salesforce Consultant / Developer
Aldi
Remote, USA
09.2023 - 11.2025
- Effectively led and comprehensively optimized a Salesforce ecosystem supporting 500+ active users, driving superior stability, enhanced security, and widespread adoption across all business units.
- Leveraged Salesforce automation tools to streamline client workflows, reducing manual efforts and increasing overall efficiency.
- Strategically enhanced Apex performance through targeted debugging and code optimization, resulting in a 30% runtime improvement.
- Diligently debugged and expertly optimized Apex classes and triggers, driving higher reliability and smoother system performance.
- Enhanced CI/CD and deployment pipelines, ensuring smoother environment migrations and faster, error-free releases.
- Mentored Level 2 support teams, enabling faster issue resolution, improved case triage, and consistent end-user satisfaction.
- Strategically engineered and optimized advanced dashboards and analytics, enabling real-time business visibility and reducing reporting time by 20% through streamlined data access.
- Directed enterprise-wide data migration initiatives, importing and validating 4M+ records with zero errors, preventing potential operational disruptions and preserving organizational reputation.
- Continuously optimized and upgraded Salesforce instances, proactively reducing technical debt and aligning solutions with Salesforce best practices.
Salesforce Administrator 03/2022 - 08/2022
Persado
03.2022 - 08.2022
- Consistently stayed abreast of new Salesforce capabilities, enabling best-in-class implementation and maximized resource efficiency.
- Developed workflows automating lead routing, escalation,
and email alerts, resulting in a 25% increase in lead
conversion rates. - Implemented role hierarchies, shared rules, and recorded
level permissions for secure access to 50+ users. - Developed tailored dashboards monitoring key metrics, resulting in a 15% improvement in sales outcomes.
- Streamlined data entry by importing 10,000+ records into
Salesforce using Data Loader. - Collaborated with stakeholders to design intuitive screen
layouts for 2 new web applications. - Precisely ensured data accuracy by implementing 10+ custom validation rules, formulas, reports, and dashboards.
- Provided post-implementation support to 70+ end-users.
Project Manager/Salesforce Analyst
Eastman Chemical Company
12.2019 - 04.2021
- Managed a multimillion-dollar project, overseeing both
schedule and performance. - Developed comprehensive project plans and allocated
necessary resources to meet objectives, ensuring realistic
timelines and checkpoints were in place. - Managed the full project lifecycle, including the
development of risk mitigation plans and implementation
methodologies to control costs and meet milestones. - Analyzed SAP reports, collaborated on business
requirements, and improved incident resolution through
effective Service-Now administration. - Created, enhanced technical documentation, and
designed workflows for optimized record processing. - Developed and updated user procedures, addressing
performance issues and administering common platform
applications. - Collaborated on the development of 10+ in-house
applications, contributed to system transitions, and
resolved issues through research. - Documented project scope, defined business goals,
and monitored tasks to enhance business functions.
Education
Bachelor of Science - Computing
East Tennessee State University
Johnson City, TN 05.2001 -
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Skills
Salesforce Administration
Apex
Sales Cloud
Reports & Dashboards
Flow / Flow Builder
Service Cloud
Process Automation
Data Migration
Validation Rules
Requirements Gathering
End-User Training
Certification
Salesforce Sales Cloud Consultant
Software
C#
APEX
Visualforce
Data Loader
Lightning
Accomplishments
Configured and customized Sales Cloud and Service Cloud to support end-to-end sales and support processes.
Built Flow and Apex automations to replace manual, repetitive processes.
Delivered CRM data migration and system integration work across multiple Salesforce implementations.
Created reports and dashboards and led end-user training to support Salesforce adoption.
Timeline
Salesforce Consultant / Developer
Aldi
09.2023 - 11.2025
Salesforce Lead
Anteriad
10.2022 - Current
Salesforce Administrator 03/2022 - 08/2022
Persado
03.2022 - 08.2022
Project Manager/Salesforce Analyst
Eastman Chemical Company
12.2019 - 04.2021
Bachelor of Science - Computing
East Tennessee State University
05.2001 -