Summary
Overview
Work History
Education
Skills
Timeline
Generic

Talha Changi

Business Unit Manager - PTC
Islamabad

Summary

Accomplished Business Unit Manager at Smollan Pakistan Ltd., adept in operations management and team leadership. Leveraged analytical skills and business analysis to drive brand visibility, enhance customer engagement, and streamline operations, achieving significant improvements in efficiency and performance. Skilled in negotiating and conflict resolution, consistently fostering strong stakeholder relationships and mentoring junior staff for professional growth.

Overview

16
16
years of professional experience
4
4
years of post-secondary education

Work History

Business Unit Manager - PTC

Smollan Pakistan Ltd.
Islamabad , Federal Territory
2020.05 - Current
  • Implemented innovative marketing initiatives for increased brand visibility and customer engagement.
  • Communicated regularly with executive leadership regarding progress updates, challenges, and achievement highlights within the unit.
  • Monitored performance metrics regularly to identify areas for improvement and drive continuous progress.
  • Mentored junior staff members, supporting their professional growth within the organization.
  • Balanced risk management with strategic objectives to optimize overall business performance outcomes.
  • Established productive relationships with key stakeholders, ensuring alignment of business objectives.
  • Managed complex projects from inception to completion, ensuring timely delivery within budget constraints.
  • Increased efficiency by implementing new business unit strategies and streamlining operations.
  • Developed strong team dynamics through regular communication, resulting in improved performance.

Key Accounts Manager

Continental Biscuits LU
2018.10 - 2020.04
  • Tracked key performance metrics regularly, ensuring constant improvement in account management strategies over time.
  • Identified new business opportunities by analyzing industry trends and competitor activities.
  • Provided valuable insights to product development teams based on customer feedback, driving innovation in offerings.
  • Developed a comprehensive understanding of customers'' needs, enabling targeted up-selling and cross-selling efforts.
  • Established trust-based relationships with clients by consistently exceeding expectations regarding communication, responsiveness, and issue resolution.
  • Strengthened overall portfolio performance by conducting thorough market analysis before presenting findings during quarterly review sessions.
  • Conducted regular account reviews to monitor progress, identify opportunities, and address concerns.
  • Assisted marketing team in creating promotional materials that resonated with target audience segments effectively.
  • Resolved customer issues promptly, fostering loyalty and strengthening long-term relationships.
  • Implemented account plans to enhance customer retention and optimize business potential.

Key Accounts Manager

Unilever Pakistan Ltd.
2015.08 - 2018.03
  • Provided valuable insights to product development teams based on customer feedback, driving innovation in offerings.
  • Tracked key performance metrics regularly, ensuring constant improvement in account management strategies over time.
  • Identified new business opportunities by analyzing industry trends and competitor activities.
  • Established trust-based relationships with clients by consistently exceeding expectations regarding communication, responsiveness, and issue resolution.
  • Strengthened overall portfolio performance by conducting thorough market analysis before presenting findings during quarterly review sessions.
  • Conducted regular account reviews to monitor progress, identify opportunities, and address concerns.
  • Delivered tailored presentations showcasing the company''s unique value proposition to prospective clients.
  • Assisted marketing team in creating promotional materials that resonated with target audience segments effectively.
  • Resolved customer issues promptly, fostering loyalty and strengthening long-term relationships.
  • Collaborated with cross-functional teams for seamless project execution and exceptional client service.

National Visibility Manager - Walls

Unilever Pakistan Ltd.
2013.10 - 2015.08

· To ensure development, alignment, implementation and evaluation of trade marketing initiatives nationally, sales volume and region profitability growth:

· Regional Strategy planning responsibility

· Brand portfolio activation development, implementation & evaluation

· Regional Trade Marketing Team building

· Marketing Spend Effectiveness culture leadership in Trade Marketing

· Drives traffic to store & improves store profitability by creating operational in-store action plans to increase customer acquisition, retention, satisfaction, cross sell & up sell sales and services

· Implements marketing strategies & action plan given by Brand marketing manager to improve brand’s performance

· Supervises the execution of the marketing action plan of the local markets & analyzes results (Store events, direct marketing, promotions

· Optimizes service & in-store experience by

- Merchandising

- Defines action plan per store based on Mystery shopping and monitors it

- Monitors Store KPI’s

Brands Activation Planner

Unilever Pakistan Ltd.
2011.11 - 2013.09
  • Collaborated closely with Marketing and Brand Managers to identify and create new opportunities, significantly boosting brand presence and sales volume.
    . Focused on optimizing brand activities to build equity without conflicting with other brands in the portfolio, ensuring consumer acceptance.
    . Identified key areas for effective brand positioning to drive consumer demand and increase brand appreciation.
    . Aligned goals with cross-functional teams for successful project outcomes.
    . Managed multiple high-priority projects, meeting strict deadlines.
    . Worked with production teams to resolve scheduling conflicts.
    . Improved project efficiency through strategic planning.

Media Marketing - Junior Manager

Unilever Pakistan Ltd.
2008.06 - 2011.10

. Negotiated cost-effective contracts with vendors, securing favorable terms.
. Developed and led marketing campaigns, enhancing brand visibility.
. Identified expansion opportunities by closely monitoring industry trends.
. Kept projects on track by monitoring progress and meeting deadlines.
. Scheduled and facilitated cross-team meetings, ensuring effective planning and execution.
. Aligned strategic goals with marketing managers to achieve program objectives.
. Collaborated with cross-functional teams to develop new products, driving business growth.
. Successfully coordinated corporate events within budget.

Education

MBA - Sales & Marketing

Institute of Business Administration
Karachi, Sindh, Pakistan
2009.06 - 2013.08

Skills

Operations Management

Business Analysis

Human Resources Management

Decision-Making

Team Leadership

Time Management

Multitasking

Work Planning and Prioritization

Analytical Skills

Negotiation and Conflict Resolution

Business Analysis and Reporting

Timeline

Business Unit Manager - PTC

Smollan Pakistan Ltd.
2020.05 - Current

Key Accounts Manager

Continental Biscuits LU
2018.10 - 2020.04

Key Accounts Manager

Unilever Pakistan Ltd.
2015.08 - 2018.03

National Visibility Manager - Walls

Unilever Pakistan Ltd.
2013.10 - 2015.08

Brands Activation Planner

Unilever Pakistan Ltd.
2011.11 - 2013.09

MBA - Sales & Marketing

Institute of Business Administration
2009.06 - 2013.08

Media Marketing - Junior Manager

Unilever Pakistan Ltd.
2008.06 - 2011.10
Talha ChangiBusiness Unit Manager - PTC