Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Talha Ahmed

Talha Ahmed

Point Of Sale Head
Lahore,PB

Summary

Dynamic Checkout Supervisor with 2 years of experience overseeing teams of up to 200+ staff members within high-traffic stores. Leads by example and monitors performance to identify and target service discrepancies. Evaluates assigned groups and recommends additional training and process improvements. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

4
4
Languages
3
3
years of post-secondary education
8
8
years of professional experience

Work History

Point of Sale Head

Bravo Super Market
lahore
12.2020 - 05.2021
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Managed team of 40 employees, overseeing hiring, training, and professional growth of employees.
  • Resolved problems, improved operations and provided exceptional service.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Point of Sale Head

Al-Fateh
Sialkot
05.2020 - 12.2020
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Managed team of 73 employees, overseeing hiring, training, and professional growth of employees.
  • Resolved problems, improved operations and provided exceptional service.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Leading Cashier

Metro Cash & Carry
Lahore
09.2019 - 04.2020
  • Handled day-to-day running of Check out, ensuring high levels of productivity and progression.
  • Managed team of [number] employees, overseeing hiring, training, and professional growth of employees.
  • Resolved problems, improved operations and provided exceptional service.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Marketing Sale Executive

Naseem Al Zehra EST
Jeddah
09.2014 - 04.2017
  • Carried out day-day-day duties accurately and efficiently.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Developed and maintained courteous and effective working relationships.
  • Developed team communications and information for meetings.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Exceeded goals through effective task prioritization and great work ethic.

Leading Cashier

Metro Cash & Carry
Lahore
03.2011 - 08.2014
  • Quickly and accurately counted drawers at start and end of each shift.
  • Provided strong service to customers, increasing customer loyalty 95%.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Built positive relationships with customers to increase repeat business.
  • Mentored new sales associates to contribute to store's positive culture.
  • Planned and prepared work schedules to assign 15-member team to specific tasks.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Identified issues, analyzed information and provided solutions to problems.

Education

Metric - Arts

Falcon Cambridge
Lahore
02.2008 - 08.2009

I.Com -

Gov. Shalamar Colleage
Lahore
09.2009 - 09.2011

Bachelor of Arts -

Allama Iqbal Open University
Lahore

Skills

    Point of Sale proficiency

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Point of Sale Head

Bravo Super Market
12.2020 - 05.2021

Point of Sale Head

Al-Fateh
05.2020 - 12.2020

Leading Cashier

Metro Cash & Carry
09.2019 - 04.2020

Marketing Sale Executive

Naseem Al Zehra EST
09.2014 - 04.2017

Leading Cashier

Metro Cash & Carry
03.2011 - 08.2014

I.Com -

Gov. Shalamar Colleage
09.2009 - 09.2011

Metric - Arts

Falcon Cambridge
02.2008 - 08.2009

Bachelor of Arts -

Allama Iqbal Open University
Talha AhmedPoint Of Sale Head