TALAL ASLAM
JAUHARABAD
Summary
Compassionate and knowledgeable Medicare customer service representative with Six Month of experience providing exceptional support to Medicare beneficiaries. Proven ability to resolve complex customer inquiries, improve customer satisfaction through excellent customer service skills.
Recent graduate with a degree in (BBA) and a passion for Human Resources. Gained foundational knowledge of HR principles, practices, and laws through academic coursework and projects.
Overview
1
1
year of professional experience
Work History
Frontier Of Medicare Customer Service
Healthcare
ISLAMABAD
08.2023 - 02.2024
- Provided beneficiaries with information about plan benefits and eligibility determinations.
- Contacted customers about potential service upgrades, new services and account changes.
Education
BBA - Human Resources Management
UNIVERSITY OF LAHORE
SARGODHA08-2024
FSC - Pre-Engineering
SUPERIOR GROUP OF COLLAGES
JAUHARABAD01-2018
Skills
- Customer Service
- Quality Control
- Strong Decision Making
- Communication
- Recruitment And Talent Management
- Conflict Resolution
Affiliations
Management, University Of Lahore, Sargodha.
Languages
Urdu
First Language
English
Intermediate (B1)
B1
Timeline
Frontier Of Medicare Customer Service
Healthcare
08.2023 - 02.2024
BBA - Human Resources Management
UNIVERSITY OF LAHORE
FSC - Pre-Engineering
SUPERIOR GROUP OF COLLAGES
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