Tahira Khan Abbasi
BANKER
Karachi,Pakistan
Summary
Seeking a better position in Financial sector with major responsibilities that will further utilize my communication, leadership, and organizational skills effectively and experience can be fully utilized while gaining new experiences and knowledge.
Overview
3
3
years of professional experience
11
11
years of post-secondary education
2
2
Certificates
2
2
Languages
Work History
Customer Services Officer
HBL – HABIB BANK LIMITED
karachi, SINDH
02.2019 - Current
- Appointed as Cash Officer in Feb 2019 and elevated to Customer services Officer in Aug 2020 also
- Worked as officiating “Manager Teller Services”
- Described product and service details to customers to provide information on benefits and advantages.
- Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands.
- Audited customer support procedures and collaborated regionally to promote standardization across offices.
Education
MS in Management Sciences - Finance
Mohammad Ali Jinnah University
P..E.C.H.S KARACHI 09.2019 - 01.2022
Masters of Commerce - Accounting & Auditing
Islamia University
BAHAWALPUR 10.2015 - 10.2017
Bachelors of Commerce - Accounting & Auditing
Islamia University
BAHAWALPUR 08.2012 - 11.2014
Intermediate in Commerce - Finance
Allama Iqbal Open University
Islamabad 08.2010 - 08.2012
Matriculation - Science
Govt Girls Secondary School
Bahawalpur 01.2007 - 01.2009
Skills
Documentation and notes
Certification
English Language Conversation
Timeline
MS in Management Sciences - Finance
Mohammad Ali Jinnah University
09.2019 - 01.2022
Customer Services Officer
HBL – HABIB BANK LIMITED
02.2019 - Current
Masters of Commerce - Accounting & Auditing
Islamia University
10.2015 - 10.2017
Bachelors of Commerce - Accounting & Auditing
Islamia University
08.2012 - 11.2014
Intermediate in Commerce - Finance
Allama Iqbal Open University
08.2010 - 08.2012
English Language Conversation
01-2010
Matriculation - Science
Govt Girls Secondary School
01.2007 - 01.2009
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