Watching Movies
Mohammad Tahir Atique
IT System Engineer/ IT Admin/ IT Officer/ Network / System Admin/ IT Manager
Karachi
Summary
A seasoned IT professional with over 16+ years of expertise in network and server administration, virtualization, and IT infrastructure management. Adept at configuring and maintaining Windows/Linux servers, deploying firewalls and VPN solutions, and utilizing advanced RMM tools for seamless monitoring and support. Demonstrated success in leading IT infrastructure projects, enhancing endpoint security, and delivering technical support to large, dynamic teams. Known for leveraging technical acumen to optimize system performance, ensure data security, and streamline IT operations. Passionate about solving complex challenges and driving operational excellence in technology-driven environments.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
System Admin
DM Clinical Research
Houston, TX
10.2022 - Current
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Worked with users to determine areas of technology in need of improved usability.
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Managed onboarding and offboarding of employees.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Completed reports detailing network and systems performance and downtime issues.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Provisioned new software and hardware for use, following established security policies.
- Increased user satisfaction by promptly resolving technical issues and maintaining open lines of communication.
- Achieved notable improvement in network stability by regularly updating system software and applying patches.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Designed and evaluated WAN and LAN connectivity technologies.
- Analyzed network traffic and performance metrics to optimize system performance.
- Devised scripts and automation tools to improve system efficiency.
- Provided IT support to 900+ users across multiple locations, reducing downtime by 30% through proactive monitoring and swift resolution of hardware and software issues.
- Managed and optimized network infrastructure, improving connectivity speeds by 25% for a serviced office environment.
- Negotiated vendor contracts, achieving a 15% cost reduction while maintaining quality across IT fixed assets and internet infrastructure.
Server / Network Admin
CentricSource
Karachi, Sindh
09.2009 - 09.2022
- Team Leadership: Managed a team of 5+ network professionals, providing strategic directives and coordinating directly with ISPs and other service providers, ensuring uninterrupted connectivity and optimized performance.
- Infrastructure Development:Designed and implemented a comprehensive network control system from scratch, enabling the seamless management of 25+ Windows & Linux systems and 10+ Macs, ensuring 99.9% uptime.
- Data Backup Optimization: Configured and automated backups for all network workstations and servers using advanced backup software, ensuring 100% data recoverability in case of failure.
- Enhanced Security Measures: Managed firewalls, domain controllers, and mail servers to ensure a secure IT environment, reducing unauthorized access incidents by 30%.
- Inventory and Reporting: Developed and maintained detailed monthly reports for hardware and software inventories, enabling better procurement decisions and cost efficiency.
- Documentation Excellence: Ensured all deployments were thoroughly documented, creating comprehensive guides for pre- and post-deployment scenarios, improving team productivity and knowledge sharing.
- Performance Improvements: Upgraded infrastructure equipment to ensure top-tier performance, leading to a 20% increase in overall network throughput.
Education
Bachelor of Arts - Islamic Studies
Shah Abdul Latif University
Khairpur, Sindh, Pakistan 07.2019 - 08.2021
Bachelor of Science - Computer And Information Systems
GIMIT
Karachi, Sindh, Pakistan 01.1999 - 06.2001
Skills
Technical Skills
- System Administration: Expertise in managing Windows Server (Active Directory, Group Policies, DNS, DHCP) and Linux servers
- Firewall Management: Proficient in Ubiquiti, Kerio Control CISCO and etc configurations and policy management
- User Management: Administration of user accounts, group permissions, and role-based access controls in systems like Active Directory, Google Workspace, and Office 365
- Remote Monitoring & Management (RMM) Tools: Skilled in Syncro, LevelIO and etc for IT support and proactive monitoring
- IT System Support: Troubleshooting hardware/software issues, providing end-user support, and managing IT helpdesk operations
- Server Management: Proficient in deployment, configuration, and maintenance of physical and virtual servers
- Mail Sever: Experience implementing endpoint security solutions, securing mail servers with SPF/DKIM/DMARC, and configuring antivirus systems
Virtualization
Certification
MCSA
Interests
Traveling
Timeline
Google Workspace
08-2024
System Admin
DM Clinical Research
10.2022 - Current
NSE-2
06-2022
Bachelor of Arts - Islamic Studies
Shah Abdul Latif University
07.2019 - 08.2021
CCNA
05-2016
MCSA
05-2015
Server / Network Admin
CentricSource
09.2009 - 09.2022
Bachelor of Science - Computer And Information Systems
GIMIT
01.1999 - 06.2001
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