Syed Zeerak Ali

• Provides leadership to the assigned region, overseeing retail activities and stores
• Reviews and analyzes regional sales and operational records and reports; uses data to project sales, determine profitability and targets, and to identify potential new markets
• Collaborates with store managers to develop sales goals for each location, monitors progress toward those goals, and develops strategies to attract and retain customers
• Develops marketing programs and promotions to increase sales and/or introduce new products and services
• Maintains knowledge of market, competition, and best practices and trends in sales techniques and strategies.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
• Developed promotional plans to complement national sales initiatives.
• Developed brand expansion initiatives across sales, marketing, and advertising campaigns.
• Developed vendor network of contacts to drive down costs and increase revenues.
• Evaluated costs against expected market price points and set structures to achieve profit targets.
• Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
• Boosted brand growth by devising strategic network and marketing tactics.
• Achieved retail market share goals by developing and executing dealer event-oriented marketing promotions.
• Introduced cost-saving initiatives to reduce losses and increase profit margin.

• Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
• Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
• Tracked consumer behavior, content management and weight of purchase to develop robust customer acquisition and retention programs.
• Managing three teams which includes fulfillment, operations and customer services
• Negotiate hard with courier companies, other vendors (tech partners) to get best possible deals and service levels for the company
• Maintained per day orders fulfillment 1000- 1300 and target for more than 1500 orders per day in regular days and more than 2500 on promotional days

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• Provide inspired leadership for the organization
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Develop, implement and review operational policies and procedures
• Providing Trainings on Sales operations, customer services, cash operations management
• Initiate three main projects and its successful implementations successfully, footfall sales conversion, CCTV surveillance, Loyalty Program and Ticket Management System
• In the present scenario our complete branch network is on footfall and sales conversions
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Accomplished multiple tasks within established timeframes.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved safety procedures to create safe working conditions for workers.
• Onboarded new employees with training and new hire documentation.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• I have been a part of business expansion and successfully built up 9 new branches
• Coordination and collaboration is main of my tasks, for successful and smooth operations of all branches I need to be the in link with all departments
• I worked on cost-effective methodologies, in terms of NTI management, inventory management, logistic cost etc.

• Negotiated and closed long-term agreements with new clients in assigned territory.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Generated new business with marketing initiatives and strategic plans.

• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Built strong relationships with customers through positive attitude and attentive response.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Mentored and guided employees to foster proper completion of assigned duties.
• Reviewed, implemented and updated company records related to team activities for future reference.
• Held weekly team meetings to inform team members on company news and updates.
• Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.

• Managed a team of more than 25 employees, embroidery departments as the sole incharge
• Created and implemented an initiative that reduced a production process in a smooth manner by doing time and motion study.