Syed Shoaib Arsalan

Job Responsibilities:

· As Head of PMO Office, Looking after all Projects from presales phase till completion in liaison with Customer, Engineering and Sales department.

· Set goals and targets in business for the organization.

· Analyze targets and keep strong follow up to wave off any deviation in committed targets for the growth of business at national level.

· Manage Customer relations and business development.

· Product Compliance Management.

· Reporting and appraising the management in case of any critical issues and trouble shooting.

· Preparing projects progress reports and suggesting corrective and preventive actions as necessary.

· Service and Product Level Agreement (SLA/PLA) Management.

· Change Scope Management for both project and Product.

· Key account management with multiple customers.

· Third party contract evaluation & Management.

· Change Management Control and evaluation of Projects through PERT/CPM.

· 3rd party field work and operations management.

· Project Planning and Monitoring, to ensure timely completion of projects in close coordination with Project Managers and Subcontractors/3rd party contractors.

· Audit of all projects in Pakistan under umbrella of the company.

· Financial evaluation of each project and report to CEO of the company.

· Financial closer and recovery of Project’s CAPEX.

Achievements:

1. Completed projects with Recovery of all defined Cost:

a. RYK Mills Ltd.

b. Hamza Sugar Mills (Pvt.) Ltd.

c. Ittefaq Sugar Mills (Pvt.) Ltd.

d. Madina Enterprises Pakistan

e. Al Khaleej Sugar Company Dubai

2. Recovery of up to 1-Billion Pak-Rupees from all completed projects in Pakistan and UAE after FAC.

Job Responsibilities:

• Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
• Turnkey Project Management for complete life cycle of multiple projects in South (Sindh & Baluchistan) region with PTCL (Pakistan Telecommunication Company Limited, an Etisalat’s company), Mobilink (Orascom/Jazz), Telenor Pakistan, UFone, CMPak (China Mobile), National Logistic Cell (NLC), SCO & National Telecom Corporation (NTC), this included Expansion, new rollout and Swap.
• E2E Management for all Projects in multiple domains for Access networks, Optical Networks SDH, DWDM, 3G/4G, and Fixed line networks.
• Subcontractor’s evaluation and Management.
• Total Quality Management (TQM) from Product scope to Project Scope.
• Product Compliance Management.
• Reporting and appraising to the higher management in case of any critical issues and trouble shooting.
• Closely monitor progress report of each individual project in the region and do corrective measures where necessary to improve indexes i.e. CPI and SPI.
• Complete Project’s estimation/financial management and fulfill recovery targets as per contract.
• Pre sales and post sales Key account management.
• Project planning and evaluation by using advance tools like Jira, MS Project Professional and techniques like PERT/CPM.
• Planning of all site’s activities (i.e. Indoor and outdoor for NOC, BTS, BSC’s for 3G/4G wireless projects and MSAG etc.) and handover to all concern supervisors with strong monitoring and tracking mechanism.
• Customer support management in after sales.
• Strong liaison with customer for sales and business development.

Achievements:

1. Successfully completed up to 25 end to end (E2E) projects successfully on turnkey basis including ISP & OSP with civil works, Power equipment (LTV), NGN-Access networks, Core networks, Optical transmission networks (SDH and DWDM) and wireless networks (2G, 3G/4G) equipment.

2. 31 NOC commissioning with M2000/T2000.

3. Increased revenue of the company by 300% (3-times) during the years 2013, 2014 & 2015.

***Projects details will be provided where necessary.

Responsibilities:

• Multiple Projects Management with multiple Customers for contract negotiation, pre- sales evaluation, planning, estimations & budgeting, Compliance (for both product & project), execution, Controlling & Monitoring and all phases required to manage complete life cycle of projects.
• Supervising and keep strong follow up of all the relevant activities of the implementation teams across the region on a daily basis and provide them all possible support for timely execution of the projects.
• Coordinating with other department managers for resource smoothing and leveling.
• Complete Scope Management, Earn value Management (EVM) with all knowledge areas of the Project Management according to the PMBOK i.e. Project Change Management and control, Conflict Management, Stakeholder’s management, Resource Planning and management etc.
• Managing customer relations through direct interaction through customer visit and clarifying and resolving all issues through discussions in order to manage and meet their expectations.
• Supervising the project documentation process as per the internal procedures to ensure proper project control and follow-up.
• Coordinating with Finance and Accounts to control expenses, budgets, timely invoicing as well as any other financial issues as per work requirements
• Interacting and following up with the customers for the timely settlement of invoices.
• Formal project closer.

Achievements:

• Completed up to 17 (medium and small) nationwide E2E projects successfully on turnkey basis for multiple customers i.e. PTCL, NLC, SCO, Wateen, Telenor, NTC and National Highway Authority (NHA).
• Completed all projects end-to-end till FAC (final Acceptance by Customer) and achieved all revenue targets.
• Achieved best performance award for 2009 within Regional Office MEAP.

Job Responsibilities:

• Managed all planning matters related to pre sales, rollout, execution, and revenue targets for the Company, this also included site acquisition, Survey and design, Optical and Fixed line network planning, pre-sales Contract management, Project scope and EVM/Cost Management for multiple projects within the country and abroad.
• Define and implementation of Standard operating procedures (SOP) for Long term static operational setup and Dynamic Project environment.
• Lead and control Projects for both Pre-sales and post sales under Planning Division for 5-countries in Rep-office Islamabad. i.e. Pakistan, Afghanistan, Bangladesh, Bhutan and Nepal.
• Looking after daily business operations and generate reports accordingly to the concerns and concerning departments.
• Developing and implementing strategies for smooth completion of projects.
• Arrange Training where necessary for low-level managers and staff.
• Enhance business relationship with customers to Improve business at Regional Level (Asia pecific)
• Hiring employees and Human resource development.
• Evaluating performance and productivity in strong liaison with Stake holders specially Customer.
• Managed budget implementations, employee evaluations, and contract details.
• Analyzing accounting and financial data and recommend modification according to the allocated budget where necessary.
• Market Research to identify growth opportunities, make policies and implement for business growth.

Achievements:

• Completed nationwide 1286km OFAN & OFJAN (OSP) project with PTCL for Optical fiber on turnkey basis.
• Completed up to four medium and large scale Access and switching projects including construction/modification of 300 PTCL Exchange Buildings across the nation.
• Enhanced Business and grabbed business opportunities with Banglalink & iTel Bangladesh, MoC Afghanistan, BTL Bhutan and Nepal Telecom.

Job Responsibilities:

• Production Planning and managed production line of Factory for 3rd Generation Integrated Switching Equipment (ISDN, PSTN and SDH) for nationwide projects in Pakistan.
• Managed all Departments in Factory i.e. Stores, Logistics (Supply Chain), Testing, Maintenance Laboratory, High Temperature Sensitivity Laboratory and complete SMT (Surface Mount Technology) Production line.
• Monitoring of Processes and send recommendations for improvement & modifications to higher management to achieve highest efficiency factor for production and supply Chain.

Achievements:

• Made ZTE Factory 100% functional and started production of Digital Telephony Equipment as per International standards (ISO9002 & ISO14002 certified).
• Completed production of ZXJ10 complete switching system for 204,000, 108,000 and 400,000 Fixed digital lines for Pakistan Telecommunication Company (PTC).
• 77% value addition target achieved in telecom equipment production when factory became fully functional.

Job Responsibilities:

• Managed all Project Life cycle from Pre-sales till complete acceptance by the customer. i.e. Ministry of Communication Afghanistan (MOC) that included Installation, Configuration and Commissioning of the CDMA (1x) equipment and established a Wireless Local Loop (WLL) network on turnkey basis (TK) in eight provinces in Afghanistan with 30,000 fixed line users for Digital telephony Included all civil works, towers and all Electrical works on sites.

Achievement:

• Successfully completed mentioned multi million project including construction of multi- story building in Kandahar and installation of new towers.
• 360 km underground laying of Optical Fiber cable with complete grading and Concrete/Asphalt construction of Road and/paths.
• Successful testing and commissioning of mentioned Optical fiber network with STM-4 & STM-16 capacity.

• Determined and scheduled priorities as required to progress engineering work.
• Monitored installation of materials and equipment for compliance with drawings and specifications.
• Evaluated change order requests in response to out-of-scope work activities.
• Delivered regular compliance reports to drive process improvement and corrective measures.
• Recommended improvements for design, construction means and materials based on field or changing conditions.
• Configuration and Commissioning of Public Switch Telephone Network (PSTN) Access switch ZXJ10, PABX (Version 10.0), including customer support and after sale maintenance services.
• Configuration of SS7 (No. 7 Signaling system), trunks and Optical Coupling.
• Technical Compliance and verification of the products
• Commissioning and Testing including PAT and FAT.
• Rollout of New sites, Swap and Expansion sites for Public Switch Telephony Network.
• Manage Subcontractor’s work on site Installation.
• Report to Execution Manager for progress.