Syed Shahzad Khurshid - CIPD

· Worked in close collaboration with international HR experts for bringing structural reforms in the organization

· Successfully authored, piloted and implemented Performance Management System (PMS) as a leap forward from traditional end-of-the year performance evaluation ‘system’

· Prepared and presented convincing business case for PMS which was envisaged to work on the principles of goal-setting and performance feedback

· Designed and delivered upskilling / coaching sessions for Line Managers

· PMS greatly supported the intelligence handling model and greatly improved operational results

· Introduced Nine Box Talent Management Framework / Performance–Potential Grid which provided greater insights about employees’ skills and competencies helping business leaders take informed decisions

· Remained overall Incharge of Talent Acquisition during critical period of organizational expansion which witnessed 25% increase in overall organizational strength

· Engaged with Line Managers of respective business areas for development of skill and competency framework for various posts to ensure person-job fit and improving the quality of new hires

· Built a strong employer brand and brought about radical changes in talent acquisition strategy including doing away tradition of keeping the departments’ name classified in the advertisement

· As a result of robust recruitment strategy the department received 34% more applications as compared to previous recruitment project

· Support the business strategy of tapping talent from remote areas of the country

· Liaised proactively with Federal Public Service Commission (FPSC) for improvement of selection criteria for induction in officer ranks i.e. inclusion of IQ & reasoning ability tests, psychometric & personality tests

· Developed templates for scenario-based / situational judgement assessments and shared with FPSC for their guidance

· Supervised recruitment of non-managerial positions and ensuring the procedure for hiring of testing agency complies with the Public Procurement Regulatory Authority (PPRA’s) legal procurement requirements

· Authored detailed SOP booklet of selection process delineating roles and responsibilities of all stakeholders

· Developed Technical Evaluation Criteria for bidding agencies which ensured transparent procedure of evaluation of bids

· Oversaw the preparation and signing of the contract between the department and the qualifying Testing Service

· Conceived the idea of and developed the “Recruitment & Selection Software” which greatly enhanced the transparency and accuracy of the selection process and automated the shortlisting at various stages

· Worked as supervisory officer of Trainings at HQs responsible for trainings at Academy

· Successfully shifted focus of trainings from knowledge-based to skill-based and interactive classroom sessions

· Introduced skill-based field exercises with incremental difficulty level for promotional courses

· Laid down and implemented the framework for structured feedback to trainees

· Established an effective on-boarding process for trainee officers

· Enhanced interaction with international and domestic partner services for robust training exchange programmes