Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Syed Rahim  Shah

Syed Rahim Shah

Customer Support Executive
Karachi,Sindh

Summary

Dynamic Sales Executive with a proven track record at Xyzies, adept at forging strong customer relationships and achieving sales targets. Skilled in data analysis and maintaining daily sheet record.

Overview

7
7
years of professional experience
3
3
Certifications

Work History

Sales Executive

Xyzies
03.2024 - 11.2024
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Customer Support Executive

Ibex
12.2022 - 01.2024
  • Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Maintained detailed records of customer interactions, ensuring accurate documentation for future reference.
  • Introduced customer feedback system to gather insights and improve service delivery.

Data Entry Typist

Xanders
09.2017 - 05.2018
  • Maintained high levels of accuracy with consistent attention to detail while processing various forms of data.
  • Managed sensitive information securely, adhering to strict confidentiality guidelines and organizational policies.
  • Adapted quickly to changing priorities, maintaining productivity under pressure without sacrificing quality.

Education

BS ( HONS ) - English Literature And Linguistics

National University of Modern Languages
Karachi
02.2022

Skills

Sales strategy

Data analysis

Public speaking

Sales funnel development

Team collaboration

Attention to detail

Certification

IELTS

Timeline

TEFL

04-2025

Sales Executive

Xyzies
03.2024 - 11.2024

IELTS

01-2024

Customer Support Executive

Ibex
12.2022 - 01.2024

Data Entry Typist

Xanders
09.2017 - 05.2018

Ms Word and PowerPoint

03-2017

BS ( HONS ) - English Literature And Linguistics

National University of Modern Languages
Syed Rahim ShahCustomer Support Executive