Syed Rahim Shah
Customer Support Executive
Karachi,Sindh
Summary
Dynamic Sales Executive with a proven track record at Xyzies, adept at forging strong customer relationships and achieving sales targets. Skilled in data analysis and maintaining daily sheet record.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Sales Executive
Xyzies
03.2024 - 11.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Customer Support Executive
Ibex
12.2022 - 01.2024
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
- Listened to customers' questions and concerns to provide answers or responses.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Maintained detailed records of customer interactions, ensuring accurate documentation for future reference.
- Introduced customer feedback system to gather insights and improve service delivery.
Data Entry Typist
Xanders
09.2017 - 05.2018
- Maintained high levels of accuracy with consistent attention to detail while processing various forms of data.
- Managed sensitive information securely, adhering to strict confidentiality guidelines and organizational policies.
- Adapted quickly to changing priorities, maintaining productivity under pressure without sacrificing quality.
Education
BS ( HONS ) - English Literature And Linguistics
National University of Modern Languages
Karachi02.2022
Skills
Sales strategy
Certification
IELTS
Timeline
TEFL
04-2025
Sales Executive
Xyzies
03.2024 - 11.2024
IELTS
01-2024
Customer Support Executive
Ibex
12.2022 - 01.2024
Data Entry Typist
Xanders
09.2017 - 05.2018
Ms Word and PowerPoint
03-2017
BS ( HONS ) - English Literature And Linguistics
National University of Modern Languages
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