Syed Raheel Ahmed
ICT Professional
Karachi
Summary
With 16+ years of experience, I have a diverse background in Information & Communication Technology, specializing in cyber and information security. I am passionate, adaptable, and committed to continuous learning. My expertise includes successful project delivery, both individually and in teams. As an insightful manager, I improve operations through motivation and policy enforcement. I possess extensive knowledge of industry best practices and regulatory requirements. With strong leadership and analytical skills, I excel in planning and problem-solving. I have equipped teams to handle daily functions and meet customer needs. My experience also includes in-depth work in the field of cyber and information security.
Overview
19
19
years of professional experience
Work History
Senior ICT Manager
Lucky One (Pvt.) Ltd
04.2014 - Current
- Http://www.luckyone.com.pk (Lucky One is Pakistan’s Largest Residential & Commercial Project in Karachi, Pakistan comprising 7 towers each having 34 floors with 5 basement car parking levels
- Tower consists of apartments along with a 3 level
- State of the Art Shopping Mall having near Tier III Data Center)
- Responsibilities:
- Maintenance of APC Schneider based near tier III Data Center setup
- Designed IP infrastructure for the residential towers (Managed from Mall Data Centre having redundant links and provision of multiple service providers)
- Implementing the set of information security management policies and procedural controls to secure informational assets against threats and vulnerabilities
- Managing Huawei based GPON design and deployment (300+ ONTs) in Mall for tenants
- Artificial Intelligence based analytics system for mall customers (perimeter/internal footfall,
- Heatmap, dashboard, age/gender analytics, customer profile, trends)
- Deployment and maintenance of facial recognition system (detect, identify & recognize)
- Providing managed services (co-location) for the group of companies
- Managing ICT Project management as per PMP standards
- Design and deployed IP based video surveillance system with centralized storage system for catering 1500+ cameras
- Managing command & control room (centralized room for the monitoring of 1,000+ cameras via 35 x LED screens for video wall setup)
- Design and deployed IP based RFID access control system (150+ devices)
- Wireless infrastructure design & implementation (180+ access points)
- IoT (Internet of Things) based projects (air quality, floor/zone wise temperature/ vertical transport system, Dashboarding)
- Maintaining telecom DAS system (single antenna, multi operator technology) having coverage & capacity for GSM, 3G, 4G & LTE services
- Maintaining & troubleshooting IP network for Mall corporate users and tenants
- Integration of Mall Fire alarm system with CCTV & RFID system
- Consultation with management and other stakeholders (IT & Non-IT)
- Monthly and ad-hoc status report compilation & data analysis (document controller)
- BoQ/ RFP preparation, technical/ financial proposals Assessment and their comparatives
- Achievements:
- Streamlined data centre core (active part) design to bring down cost around 72%
- Optimized data centre physical infrastructure design reducing cost by approximately 65%
- Worked as ICT consultant in parallel to the current position for Shopping Mall & Residential
- Tower
- Started Managed services for the group of companies
- Deployed a cutting-edge Artificial Intelligence (AI) system along with facial recognition system covering entire Mall
- Providing AI features for Mall tenants, generating revenue for the company
Project Manager
HKSHAH Enterprise (Pvt.) Ltd
03.2012 - 02.2014
- Http://www.hkshah.com.pk/ (HKSHAH is a Passive Infrastructure Company providing services in the field of ICT Project Management &
- Consultancy, Complete Data Centre Infrastructure setup, Fire Suppression & Detection, IP Video
- Surveillance, Structured Cabling in Fiber Optic & Ethernet)
- Responsibilities:
- Planning, Designing, Managing & Implementing Network Infrastructure Projects
- Ensuring timely, professional, and effective completion of all Projects
- Managing Technical & Non-Technical Stakeholders
- Manage Contract renewals in conjunction with the Management
- Monthly & Weekly customer project report compilation and Data Analysis
- Ensuring Business & Technical objectives are aligned
- Achievements:
- Successfully completed ICT Project for Centre Point working as IT Project Manager involving Structured cabling for IP Network (CCTV, ACS) & Tier-III Data Centre
- Implementation.
Assistant Manager
Sysnet Pakistan (Pvt) Ltd
02.2009 - 02.2012
- Sysnet.me/contact.html (Sysnet Group is a Systems Integrator in the field of Telecommunication & Networking with its offices in USA,
- Pakistan, UAE & Bangladesh)
- Responsibilities:
- Project management/ SLA management (monitor & track delivery of services)
- Monthly & weekly customer project report compilation
- Data analysis by publishing meaningful metrics to analyze the data for process improvement
- Handling ISO 9001:2008 QMS (quality management system), ISO OHSAS 18001 (organization health & safety management system) and relevant services deployment
- Using Microsoft SharePoint to centrally store, organize and share departments access information
- Using Microsoft CRM for managing incident, problem & change management processes, contract renewals
- Managing onboarding processes for new customers and new services
- Achievements:
- Royal Bank of Scotland Pakistan LAN optimization where 3750 access switches were stacked and connected with core Nexus 7000 switch
- Royal Bank of Scotland Pakistan WAN refresh project where all branches were upgraded by implementation of Cisco 2821 routers along with ether switch modules (PoE) and cisco 3750 switches
Regional Telecommunications & Network Services Analyst
ABN AMRO Bank
Sydney
01.2008 - 09.2008
- Www.abnamro.com/en/index.html (ABN AMRO serves Retail, Private and Corporate Banking clients with its headquarter in Netherlands and selective operations Internationally)
- Responsibilities:
- Configuring network monitoring tools (web spy, net flow, statseeker)
- Monitoring network utilization & troubleshooting for Australia & New Zealand LAN/WAN devices and provide timely resolution of problems
- Data analysis, evaluation, statistical report analysis.
Resident Network Engineer
ABN Amro Bank Pakistan, Sysnet Pakistan (Pvt) Ltd
09.2005 - 07.2007
- Sysnet.me/contact.html (Sysnet Group is a Systems Integrator in the field of Telecommunication & Networking with its offices in USA,
- Pakistan, UAE & Bangladesh)
- Responsibilities:
- Configuring cisco routers (including 7206 VXR, 3800, 2800 & 3600)
- Configuring cisco switches (including Catalyst 6500, 3500 & 2900)
- Configuring network monitoring tools (MRTG, PRTG, Cisco Works and WhatsUP Gold)
- Vendor management along with monitoring and troubleshooting the entire LAN/WAN
- Facilities provisioning (Racks, power, ethernet, switches, fiber optic, KVM)
- Managing network security devices including Nokia firewall, Intrusion protection system
- Coordinating with regional team (Singapore, Hong Kong) for network troubleshooting
- Achievements:
- Certificate of achievement for outstanding performance while working in ABN AMRO bank in completing various alternate distribution Projects and providing best support for IT infrastructure operations from country consumer banking head Pakistan
- Deployment of intrusion detection system (IDS) with direct support for Singapore region
- Deployment of AAA (authentication, authorization & accounting) on countrywide routers & switches
Junior Network Engineer
Multinet Broadband (Pvt) Ltd
07.2004 - 08.2005
- Internet Service Provider) | http://www.multi.net.pk (Multinet is Pakistan’s Leading Internet Service Provider
- It offers state of the art managed services solution, through Broadband at superior and scalable speeds to meet customer needs)
- Responsibilities:
- Giving level-1 help desk & customer support services to the clients
- Installing & configuring computer hardware, software, networks, printers/scanners
- Configuring & troubleshooting DSL, ISDN, dial-Up and VPN network problems.
Education
Master of Engineering Studies - Telecommunication & Networks
University of Technology
Bachelor of Engineering - Computer and Information System Engineering
NED University of Engineering &Technology
Member of MECS+R (Middle East Council of Shopping Centers & Retailers - undefined
Cisco Certified Network Associate Data Centre - undefined
DCICN
Project Management Professional (Training Certificate) - undefined
Microsoft Certified Azure Administrator Associate - undefined
Certified Information Security Management - undefined
CISM
SP4210 CommScope PON (passive optical network) design & Engineering - undefined
ITILv3 Foundation Certificate in IT Service Management – Certificate by OGC - undefined
Cisco Certified Network Associate (CCNA) – Certificate by Cisco Systems - undefined
Building Scalable Cisco Internetworks (BSCI) – Certificate by Cisco Systems 10. Juniper Networks Certified Internet Associate – SSL Track (JNCIA-SSL) 11. Juniper Networks Certified Internet Associate – Enterprise Routing Track (JNCIA-ER) 12. Juniper Networks Certified Internet Specialist – Enhanced Services Track (JNCIS-ES) 13. ISO Quality Management System Internal Auditor 9001:2008 – Training by Bureau Veritas 14. Certified Wireless Network Associate (CWNA) – Training by - undefined
CTTC
Pakistan 15. Interconnecting Cisco Network Devices (ICND) – Training by CTTC - undefined
16. Fortinet Network Security Expert Level 1 (Certified Associate) 17. Fortinet Network Security Expert Level 4 (Certified Professional) - undefined
Skills
Data Center Infrastructure Management (DCIM)
undefinedWork Availability
monday
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morning
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Senior ICT Manager
Lucky One (Pvt.) Ltd
04.2014 - Current
Project Manager
HKSHAH Enterprise (Pvt.) Ltd
03.2012 - 02.2014
Assistant Manager
Sysnet Pakistan (Pvt) Ltd
02.2009 - 02.2012
Regional Telecommunications & Network Services Analyst
ABN AMRO Bank
01.2008 - 09.2008
Resident Network Engineer
ABN Amro Bank Pakistan, Sysnet Pakistan (Pvt) Ltd
09.2005 - 07.2007
Junior Network Engineer
Multinet Broadband (Pvt) Ltd
07.2004 - 08.2005
Master of Engineering Studies - Telecommunication & Networks
University of Technology
Bachelor of Engineering - Computer and Information System Engineering
NED University of Engineering &Technology
Member of MECS+R (Middle East Council of Shopping Centers & Retailers - undefined
Cisco Certified Network Associate Data Centre - undefined
DCICN
Project Management Professional (Training Certificate) - undefined
Microsoft Certified Azure Administrator Associate - undefined
Certified Information Security Management - undefined
CISM
SP4210 CommScope PON (passive optical network) design & Engineering - undefined
ITILv3 Foundation Certificate in IT Service Management – Certificate by OGC - undefined
Cisco Certified Network Associate (CCNA) – Certificate by Cisco Systems - undefined
Building Scalable Cisco Internetworks (BSCI) – Certificate by Cisco Systems 10. Juniper Networks Certified Internet Associate – SSL Track (JNCIA-SSL) 11. Juniper Networks Certified Internet Associate – Enterprise Routing Track (JNCIA-ER) 12. Juniper Networks Certified Internet Specialist – Enhanced Services Track (JNCIS-ES) 13. ISO Quality Management System Internal Auditor 9001:2008 – Training by Bureau Veritas 14. Certified Wireless Network Associate (CWNA) – Training by - undefined
CTTC
Pakistan 15. Interconnecting Cisco Network Devices (ICND) – Training by CTTC - undefined
16. Fortinet Network Security Expert Level 1 (Certified Associate) 17. Fortinet Network Security Expert Level 4 (Certified Professional) - undefined
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