Syed Muhammad Ahsan
Karachi,SD
Summary
To obtain a position that will utilize my diverse skills that has developed over 9 years of employment in the customer service and banking industry.
Overview
10
10
years of professional experience
Work History
Branch Manager
Askari Bank Ltd.
Karachi, Pakistan
07.2022 - Current
- Developed strategies to increase customer satisfaction and loyalty.
- Monitored financial performance of the branch on a monthly basis.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Established and built customer relationships through targeted outreach and initiatives.
Relationship Manager
HBL
06.2018 - 06.2022
- Ensuring delivery of industry-leading customer service, premier on boarding experience and advisory service to new and existing Corporate Customers
- Accomplish tasks efficiently by showing concern for all aspects of the job, pay attention to detail and ensure that output is delivered at the highest possible standard
- Managing and enhancing consumer finances such as Auto Loan, Personal loan, Credit cards and bancassurance
- Proper Working on Due Diligence Reports and KYC Reports
- Proper Emailing, knowledge and understanding compliance related issues.
Relationship Manager
Faysalbank LTD.
09.2017 - 06.2018
- Identify and develop a target pipeline and aggressively market for new to bank relationship
- Managing and enhancing Consumer Finance section of the Branch with CASA
- Continuously identify and exploit cross-selling opportunities that embed the bank and its products with customer needs
- Ensuring delivery of industry-leading customer service, premier on boarding experience and advisory service to new and existing Corporate Customers
- Proper Working on Due Diligence Reports and KYC Reports
- Proper Emailing, knowledge and understanding compliance related issues
- Monitoring Junior Members of the Team.
Relationship Officer
FaysalBank
01.2014 - 09.2017
- Proactively develop client relationships, anticipate and provide solutions to client needs and give high priority to client satisfaction, with responsibility for meeting or exceeding agreed performance targets and objectives, particularly those relating to net new money, income generation, product sales and new client growth targets
- Ensure that client instructions are duly effected by applying all standard checks and controls, coordinating with other departments including Operations/Finance/Compliance
- Open, close and maintain accounts in accordance with the established procedures
- Apply regulatory requirements such as KYC, Money Laundering Prevention.
Education
Intermediate -
Karachi Board
01.2012
Matriculation -
Karachi Board
01.2010
Graduate -
Dadabhoy Institute of Higher Education
Skills
- Well versed with Ms Excel and Ms word expert in using banking interface softwares
- Self-motivated
- A good team player
- Quick Learner
- Responsible
Training And Achievements
- ACADEMIC SNAPSHOTS
- REFERENCE
- AML (ANTIMONEYLAUNDERING)
- CFT
- BRANCH BANKING
- TRADE BASE MONEY LAUNDERING
- Achieved Multiple conventions in faysal bank namely Switzerland, Amsterdam, Turkey, Thailand.
- Turkey: 3.7 Million
- Amsterdam: 3.5 Million
- Thailand: 3.3 Million
- Switzerland: 5.3 Million
- Achieved, Above Target Mutual funds and Bancassurance in HBL
- Achieved, win Max Car login Campaign in HBL
Personal Information
Nationality: Pakistan
References
Will be furnished upon request
Timeline
Branch Manager
Askari Bank Ltd.
07.2022 - Current
Relationship Manager
HBL
06.2018 - 06.2022
Relationship Manager
Faysalbank LTD.
09.2017 - 06.2018
Relationship Officer
FaysalBank
01.2014 - 09.2017
Intermediate -
Karachi Board
Matriculation -
Karachi Board
Graduate -
Dadabhoy Institute of Higher Education
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