Syed Konain Ali
Control Room Manager
Karachi,PB
Summary
At GSS Group, I spearheaded control room operations, significantly enhancing team efficiency and reducing emergency response times. My leadership fostered a collaborative environment, emphasizing problem-solving and adaptability. By implementing innovative procedures and rigorous training, I maintained high security standards, directly contributing to our organization's compliance and operational excellence.
Overview
2
2
years of professional experience
Work History
Control Room Manager
GSS Group
08.2022 - Current
- Evaluated guards performances and met the clients requirements to maintain high standards.
- Conducted regular risk assessments, identifying potential hazards and initiating preventive actions to mitigate risks effectively.
- Reduced response times for emergency situations with effective communication protocols.
- Coordinated with external contractors when required, ensuring seamless rostering for mega events.
- Managed control room operations, ensuring smooth coordination of team members and resources.
- Developed staff competency by providing ongoing training and support in control room operations.
- Established clear lines of communication within the team, fostering a positive work environment that encouraged collaboration and teamwork among colleagues.
- Implemented contingency plans during unexpected events, minimizing disruptions to normal operations.
- Increased situational awareness with comprehensive monitoring of facility conditions and security measures.
- Collaborated with cross-functional teams to resolve operational issues promptly and efficiently.
- Maintained accurate records of control room activities, aiding in regulatory compliance efforts and internal audits.
- Maintained timesheets, site activity logs and wrote security reports for clients.
- Recruited guards for our sites and maintained a strong work force in our organization.
- Enhanced control room efficiency by implementing streamlined processes and procedures.
- Facilitated timely conflict resolution among team members by addressing concerns head-on and implementing effective solutions.
Education
No Degree - Accounting And Business Management
Beaconhouse School System
PECHS Campus 04.2001 -
Skills
Regulatory knowledge
Incident Reporting
Process Monitoring
Procedure Adherence
Problem-Solving
Maintenance Scheduling
Teamwork and Collaboration
Control room operations
Problem-solving abilities
Team Leadership
Multitasking
Excellent Communication
Decision-Making
Time management abilities
Adaptability and Flexibility
Accomplishments
- Used Microsoft Excel to develop database to store guards information on spreadsheets and categorized them as per their competence, which helped the company in rostering the guards accordingly.
- Collaborated with the team of operations for the Marvel Stadium rostering for Big Bash League, concerts of PINK!, WEEKND, Paul McCartney, Coldplay, Red Hot Chilli Peppers, Post Malone, Pearl Jam, Travis Scott and Harry Styles. Moreover, I assisted in rostering for Australian Football League and Yarra Park (MCG).
- Supervised rostering and ensured implementation of protocols of 9 core sites which included Sheraton Melbourne, the Palais Theatre and the Festival Hall.
Languages
Urdu
Native language
English
Upper intermediate
B2
Perfume Enthusiast
I collect niche fragrances along with designer brands to discover complex scents and how different class of notes blend with each other to form a unique scent. I have a collection of 30+ fragrances of which I have made some as well by blending in different fragrances together.
Timeline
Control Room Manager
GSS Group
08.2022 - Current
No Degree - Accounting And Business Management
Beaconhouse School System
04.2001 -
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