Syed John Raza

• Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
• Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
• Created special handouts, study guides, and enrichment materials to boost student knowledge.
• Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
• Maintained tutoring records to adjust instruction and update parents on student progress.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Responded to customer requests for products, services, and company information.
• Provided primary customer support to internal and external customers.
• Tracked customer service cases and updated service software with customer information.
• Updated account information to maintain customer records.
• Utilized customer service software to manage interactions and track customer satisfaction.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Handled customer inquiries and suggestions courteously and professionally.
• Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.

• Produced clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements.
• Collaborated with physicians and healthcare personnel to determine nutritional needs and diet restrictions of clients.
• Calculated, revised and verified proper enteral and parenteral feedings to meet nutritional needs.
• Monitored calorie count for individual patients in accordance with specific nutritional needs as specified by physicians.
• Counseled clients on nutrition issues such as obesity, eating disorders, tube feeding management, failure to thrive and feeding dysfunction.
• Created and prepared visual aids, manuals and other materials used in teaching.
• Developed and prepared low-fat, low-cholesterol and chemical-free meals.
• Coordinated and implemented nutrition programs within community to promote healthy eating.
• Planned nutritious meal options for individuals with various health needs and conditions.

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered central telephone system and directed calls accordingly.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Managed multiple tasks and met time-sensitive deadlines.
• Assisted with onboarding new clients and securing paperwork completion.
• Supported clients with business analysis, documentation, and data modeling.
• Checked members into gym by scanning badges.
• Assessed staff needs and offered assistance with checking in patrons during busy times.
• Monitored and screened visitors to verify accessibility to inter-office personnel.

• Created concise, eye-catching headlines and copy on Type and Type topics.
• Conducted extensive internet research to provide facts and statistics for articles and blogs.
• Used Microsoft Word, Google Docs and SharePoint to store and share created documents.
• Created monthly Excel spreadsheets to manage client projects and deadlines.
• Coordinated with marketing and design teams to illustrate articles and develop graphics.
• Strengthened content by thoroughly editing and proofreading content Number times prior to submission.
• Provided writing support in fast-paced environment for variety of public-facing materials.
• Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
• Completed thorough research into assigned topics.
• Monitored competitor content to identify areas for improvement in client campaigns.
• Formatted content to adhere to industry-specific style guides.
• Conducted interviews with subject matter experts to generate topics.
• Utilized feedback from clients and colleagues to improve content quality.

• Executed travel arrangements by researching and booking flights and accommodations.
• Ordered gifts for clients for holidays and in recognition of special accomplishments.
• Researched topics and events to support supervisor's work agenda and projects.
• Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
• Set up virtual Zoom meetings, invited guests and disseminated agendas.
• Answered and screened calls to provide information, schedule appointments and take detailed messages.
• Coordinated Skype calls across multiple time zones.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Assisted coworkers and staff members with special tasks on daily basis.

Language certified course in Persian department as a Persian language of 6 month