Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Syed Ghozeel Kazmi

Syed Ghozeel Kazmi

Call Sale Representative

Summary

Proven Sales Manager with a track record of exceeding sales targets at Verification Officer by mastering product knowledge and sales proficiency. Skilled in building long-term customer relationships and enhancing revenue through strategic up-selling. Excels in stress tolerance and active listening, ensuring client satisfaction and loyalty.


Strong willed Telemarketer with high level of enthusiasm and energy. Over 5 years of experience in call center environments. Possessing skills in developing rapport with each customer.

Overview

5
5
years of professional experience

Work History

Call Center Sales Representative

Verification Officer
03.2019 - 08.2024
  • Exceeded monthly sales targets through effective prospecting, lead generation, and closing techniques.
  • Managed escalated calls professionally, resolving complex issues effectively while maintaining rapport with callers.
  • Developed long-term relationships with customers by providing exceptional service and tailored solutions.
  • Reduced average call times by quickly addressing customer inquiries and resolving issues proactively.
  • Boosted revenue by identifying up-selling and cross-selling opportunities during customer interactions.
  • Maintained high-quality standards through thorough knowledge of products, services, and company policies.

Sales Manager

Manager
05.2021 - 11.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Education

B.com - Banking

Pir Mehr Ali Shah Arid Agriculture University, Rawalpindi, Punjab, Pakistan
04.2001 -

Skills

Call Center Customer Service

Performance Tracking

Stress Tolerance

Building rapport

Active Listening

Sales proficiency

Product and service knowledge

Additional Information

I have more than five years experience in call center industry.

I work with more than seven campaigns.


Languages

Urdu
Native language
English
Advanced
C1

Timeline

Sales Manager - Manager
05.2021 - 11.2023
Call Center Sales Representative - Verification Officer
03.2019 - 08.2024
Pir Mehr Ali Shah Arid Agriculture University - B.com, Banking
04.2001 -

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Syed Ghozeel KazmiCall Sale Representative