Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Syed Aun Abbas Naqvi

Student

Summary

Currently pursuing a B.S. in Computer Science from Iqra University, with a strong interest in gaining practical industry experience. Seeking a job or internship opportunity to apply and expand my technical skills in a professional environment. I also bring valuable hands-on experience from working in a software house, where I developed a solid foundation in software development, teamwork, and real-world problem-solving.


Overview

2
2
years of professional experience
2045
2045
years of post-secondary education

Work History

Call center representative

Dialers communication
08.2024 - 11.2024
  • Promote company product and services.

Sales and designer

HZSK (Software house)
09.2023 - 06.2024
  • Works in marketing team while contributing to the sales process and finding customers.

Call Center Representative

Lead Guidance
04.2023 - 07.2023
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.

Education

BS - Computer Science

IQRA University

Pre-Engineering

GOVT. Degree Science and Com. College (Inter)

Computer Science

The American Foundation School (Matriculation)
Karachi, Pakistan
04.2001 - 07.2021

Skills

Communication Skills

Timeline

Call center representative

Dialers communication
08.2024 - 11.2024

Sales and designer

HZSK (Software house)
09.2023 - 06.2024

Call Center Representative

Lead Guidance
04.2023 - 07.2023

Computer Science

The American Foundation School (Matriculation)
04.2001 - 07.2021

Pre-Engineering

GOVT. Degree Science and Com. College (Inter)

BS - Computer Science

IQRA University
Syed Aun Abbas NaqviStudent