Syed Aun Abbas Naqvi
Student
Summary
Currently pursuing a B.S. in Computer Science from Iqra University, with a strong interest in gaining practical industry experience. Seeking a job or internship opportunity to apply and expand my technical skills in a professional environment. I also bring valuable hands-on experience from working in a software house, where I developed a solid foundation in software development, teamwork, and real-world problem-solving.
Overview
2
2
years of professional experience
2045
2045
years of post-secondary education
Work History
Call center representative
Dialers communication
08.2024 - 11.2024
- Promote company product and services.
Sales and designer
HZSK (Software house)
09.2023 - 06.2024
- Works in marketing team while contributing to the sales process and finding customers.
Call Center Representative
Lead Guidance
04.2023 - 07.2023
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Education
BS - Computer Science
IQRA University
Pre-Engineering
GOVT. Degree Science and Com. College (Inter)
Computer Science
The American Foundation School (Matriculation)
Karachi, Pakistan 04.2001 - 07.2021
Skills
Communication Skills
Timeline
Call center representative
Dialers communication
08.2024 - 11.2024
Sales and designer
HZSK (Software house)
09.2023 - 06.2024
Call Center Representative
Lead Guidance
04.2023 - 07.2023
Computer Science
The American Foundation School (Matriculation)
04.2001 - 07.2021
Pre-Engineering
GOVT. Degree Science and Com. College (Inter)
BS - Computer Science
IQRA University
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