Syed Arif Sayeed

• Co-Coordinating between departments, Managing Timelines for the project.
• Accomplished multiple tasks within established timeframes.
• Co-Coordinating, leading and Managing Training for Remote Equipment operators in Thailand.
• Leading the SAPT Team to China for Risk Assessment meetings for Remote Controlled RTGC's.
• Construction & Preparation of stacks for deployment of Remote Controlled RTGC's.
• Co-Coordinating between Operations, IT, Engineering and other relevant departments for operational needs.
• Cross-trained existing employees to maximize team agility and performance.
• Improved safety procedures to create safe working conditions for workers.
• Onboarded new employees with training and new hire documentation.
• Training External Truckers for behavior in the Remote Controlled Stacks.
• Set up SOP's and work processes for implementation.
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• Most Challenging role of my career.
• Reconstruction of berths and offices on a completely damaged berth.
• Negotiating with Port Authorities and Customs for all related business activities, and processes.
• Successfully negotiated tariff reductions after signing the concession agreement.
• Convinced authorities to allow increased vessel size, setting the stage for economies of scale.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
• Addressed employee and managerial concerns and implemented corrective actions to promote compliance.

• Recovered bad debts accumulated over 3 years.
• Improved ship's Crewing business by 100% by adding additional ships
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Improved relationships with various government departments for smooth running of day to day business.
• Built productive relationships with industry partners and competitors to support strategic business objectives.
• Increased overall revenue by 20% drawing the loss making company out of the doldrums.

Joined QICT at the completion of their Phase 2 extension of the Terminal.

Responsible for the 1 Million TEU Terminal including offsite operations, Engineering, Health, Safety & Training,

• Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
• Improved Productivity within the first quarter of joining by 25%.
• Reduced Fuel consumption by 10% in the first quarter. And overall 28% annually by streamlining operational processes and SOP's.
• Reduced overall Carbon Footprint by 35%.
• Re-designed Terminal layout for improved efficiency and congestion reduction.
• Implemented processes for improvement in trouble shooting, resulting in downtime reduction.
• Improved Safety Standards by 95%. Achieved Zero fatality during my tenure.
• Continued to run the terminal at 125% capacity efficiently, setting the stage for handling record volumes.
• December 2014 QICT achieved 1 million TEU throughput, effectively and efficiently.
• Negotiated contracts and agreements to secure favorable terms and maximize profits.
• Developed and implemented recommendations for service improvement.
• Represented organization at external meetings and events to promote and build relationships with key stakeholders.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.

• Improved terminal productivity by over 100%
• Introduced Lay By vessels, during lean periods to generate additional revenue for the terminal.
• Downsized operational staff by 50% maintaining the same efficiency of the terminal, by introducing Outsource Labour.
• Reduced fuel consumption by 20% by streamlining operating procedures.
• Formulated policies and procedures to streamline operations.
• Implemented Trainings to produce multitasking staff to meet operational needs.
• Introduced handling of General Cargo, Breakbulk and Project cargo.
• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.
• Reported issues to higher management with great detail.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Managed diverse manpower from 7 nationalities and 4 religions, maintaining harmony and Teamwork.
• Conflict resolution.
• Managing Labor Camp matters effectively.

Responsible for managing 3 Terminals, remotely. Ras Al Khaimah, Shuaiba, and Greenfield Terminal at Damietta Egypt.

• Developed systems and procedures to improve operational quality and team efficiency.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Collaborated with cross-functional teams to align operations with corporate objectives.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Spearheaded operational procedures and processes to improve efficiency and optimize operations.
• Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
• Traveled to all 3 (Three) locations regularly to manage each Terminal and perform reviews of individual managers and employees and to deal with any issues that required higher management decisions.
• Met with stakeholders frequently, updating them with future plans, resolving any outstanding issues.
• Scheduled employees for shifts, taking into account customer traffic, identifying peaks and troughs of the operational needs.

Tasked with establishing complete operational processes and procedures prior to commencing Terminal Operations.

• Developed and implemented SOP's for comprehensive Terminal Operations.
• Identified Key positions for Operational requirements, hired competent personnel.
• Liaised with Port Authorities, Customs, Immigration and Port Authorities to formulate key responsibilities to produce workable processes.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Assisted in recruiting, hiring and training of team members.
• Optimal use of TOS (NAVIS & Sparcs) for efficient operations.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Set KPI's for performance management.
• Met with shipping lines with Commercial Team for providing operational input.
• Actively listened to customers, handled concerns quickly and escalated major issues and requests to higher management.
• Clarified customer issues and determined root cause of problems to resolve internally.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Promptly responded to inquiries and requests from prospective customers.
• Sought ways to improve processes and services provided.

After 22 years of service in the Merchant Navy, I joined Karachi International Container Terminal (KICT)

I served in various positions for a period of 5 years.

• Operations Manager: 2005 to 2007
• Shift Manager: 2003 to 2005.
• Superintendent. 2002 to 2003.

I have learnt this trade from ground upwards that has helped me in a better understanding of the Terminal Business.

This back ground has helped me to execute my responsibilities in all subsequent positions that I have served.

1979: Joined as a Cadet on a Cargo ship

!985: 3rd Officer

1987: 2nd Officer

1990: 1st Officer

1998 to 2002: Master (Captain)

I have extensive experience in Cargo Operations of all kinds of General Cargo. Break Bulk, Bulk. RoRo cargoes.