Syeda Mahnoor shah
Karachi
Summary
To obtain a responsible and demanding role at a company that will give me with opportunity for continuing growth and learning. Where a successful career can be built.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales and Marketing Executive
IMPETUS SYSTEMS PVT LTD
KARACHI, PAKISTAN
05.2023 - Current
- -Developing and Maintaining the prospect database.
-Handling customer questions, inquiries, and complaints
-Market research and testing in new and growing markets.
-Lead generating campaigns via telephone and email.
-Demonstration meeting booking.
-Assisting the sales team to progress the sales cycle.
-Negotiating contracts and packages.
-Producing reports to show productivity.
-E-mail marketing campaigns.
Sales Executive
JAGAHONLINE.COM
KARACHI, PAKISTAN
02.2023 - 05.2023
- Used cold calling and networking to sell products and services.
- Sourced new sales opportunities through inbound lead follow-up.
- Contacted current and potential clients to promote products and services.
- Negotiated terms of sales agreements and developed contracts to successfully close sales.
- Contacted existing customers or clients to gather testimonials and evidence to support sales proposals.
- Identified product or service improvements by remaining current on industry trends, market activities and competitors.
- Greeted customers to determine wants or needs.
Telesales Executive
JAGAHONLINE
KARACHI, PAKISTAN
09.2022 - 02.2023
- Offer projects by explaining detailed benefits and features of the projects, ROI and make the customer interested by creating values
- Invite customers for the meeting via outbound calls, cell phone and chat
- Interaction with customers via cell-phone, messages, Whatsapp
- Following up with clients for deals maturation/healthy relationship management (and keeping them updated on their chosen property concerns)
- Follow-up with the customers via cell phone and chat
- Answer customer’s queries in off hours, Sunday from home via cell phone, chat
- Sharing the Marketing and Creative requirements with the Management
- Sharing the relevant details with customers
- Retention of existing customer's by sharing their activities and responses
- Complete the required KPIs targets within the given timeframe on daily, weekly and monthly basis
- Keep the CRM updated at all times
- Follow QA guidelines and implement on calls
- Abide by the company’s policies and procedures.
Social Media Handler
KANGROO
KARACHI, PAKISTAN
01.2022 - 08.2022
- Perform research on current benchmark trends and audience preferences
- Interaction with customers via instagram, Facebook, messages, Whatsapp
- Generate, edit, publish and share engaging content daily (e.g
- Original text, photos, videos and news)
Travel Consultant
ASIA ENTERPRISES
KARACHI , PAKISTAN
03.2021 - 08.2022
- Meeting with prospective and extant clients to gauge which services they require
- Providing clients with all pertinent documentation
- Assisting clients with the completion of paperwork, and ensuring that this is submitted on time
- Verifying the authenticity of paperwork and supporting documents
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc.) to travelers
- Book transportation, make hotel reservations and collect payment/fees.
Secondary Teacher
THE NEDIANS ACADEMY
KARACHI, PAKISTAN
01.2020 - 01.2021
- To plan and prepare appropriately the assigned courses and lectures
- To conduct assigned classes at the scheduled times
- To demonstrate competence in classroom instruction
- To implement the designated curriculum completely and in due time.
Secondary Teacher
IDEAL PUBLIC SCHOOL
KARACHI, PAKISTAN
01.2018 - 01.2020
- To plan and prepare appropriately the assigned courses and lectures
- To conduct assigned classes at the scheduled times
- To demonstrate competence in classroom instruction
- To implement the designated curriculum completely and in due time
Education
ADC (associate degree of commerce) -
01.2023
Skills
- MS Office (Excel, PowerPoint, Word)
- Customer Services and Sales
- Time management
- Punctuality
- Ability to work multitask
- Strategic Planning
- Customer Seating
- Contract Negotiation
References
REFERENCES:
FURNISHED UPON REQUEST
Certification
- DIGITAL MARKETING, APTECH - 2022
- MS OFFICE, APTECH - 2021
Timeline
Sales and Marketing Executive
IMPETUS SYSTEMS PVT LTD
05.2023 - Current
Sales Executive
JAGAHONLINE.COM
02.2023 - 05.2023
Telesales Executive
JAGAHONLINE
09.2022 - 02.2023
Social Media Handler
KANGROO
01.2022 - 08.2022
Travel Consultant
ASIA ENTERPRISES
03.2021 - 08.2022
Secondary Teacher
THE NEDIANS ACADEMY
01.2020 - 01.2021
Secondary Teacher
IDEAL PUBLIC SCHOOL
01.2018 - 01.2020
ADC (associate degree of commerce) -
Similar Profiles
B. Durga Prasad YadavB. Durga Prasad Yadav
Software Engineer at Impetus Technologies (India) Pvt. Ltd.Software Engineer at Impetus Technologies (India) Pvt. Ltd.
KAUSHAL RATHODKAUSHAL RATHOD
Senior Executive at IMPETUS ADCON PVT LTDSenior Executive at IMPETUS ADCON PVT LTD
KIRTI BHAWSARKIRTI BHAWSAR
Lead Engineer/Module Lead at Impetus pvt ltdLead Engineer/Module Lead at Impetus pvt ltd
Osama IbrahimOsama Ibrahim
Data Scientist at TeradataData Scientist at Teradata
Abida RamzanAbida Ramzan
Social Media & Chat Support Representative at iFlogics Call CenterSocial Media & Chat Support Representative at iFlogics Call Center