Travelling
Syed Ali Raza Abidi
Apt#: C-32, 4th Floor, Faraz View Apartments, Gulistan-e-Jauhar, Block/13
Karachi,Sindh
Summary
A highly organized and hard-working individual looking for a responsible position to gain practical experience. Academic Qualification: Intermediate in Commerce. Matriculate in Commerce. Trainings and Certifications: Merchant Navy GP-3 Cadet, Certified from Maritime Training Institute. Ibex Global is professional offering polished communication skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
1
1
Certificate
Work History
Customer Support Executive
IBEX Global, TRG
- Currently working for a U.S based campaign (SquareTrade/Allstate)
- Resolve customer queries both via phone and e-mail
- Diligent Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills
- Enhance customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solution to build loyalty.
Senior Merchandiser
Casual Sports Wear
- Worked for INDITEX Zara, women’s department
- Used to produce development samples as per the technical department given by customer
- Monitoring of samples in manufacturing and ensure their successful shipment
- Client correspondence via phone call and e-mails.
Asst. Merchandiser
JAS Industries
- Worked for Tex-Link, Fashion Linq, G.T.S, Le-Breve
- Worked under assistance of senior merchandisers for day to day operations of productions.
Quality Inspector
- Worked for Tiedem, Carodel, Agora, Foschini, Soho Babe
- Maintain the required quality of buyer
- Check and inspect the garment in stitching and finishing department
- Measure garments before wash and after wash
- Make daily reports regarding stitching and finishing department
- Inspect the goods as per the International standard before final inspection.
Education
High School Diploma -
Private
05.2001 -
Skills
COMPUTER SKILLSundefined
Certification
GP-3
Interests
Guitaring
Gaming
Timeline
High School Diploma -
Private
05.2001 -
Customer Support Executive
IBEX Global, TRG
Senior Merchandiser
Casual Sports Wear
Asst. Merchandiser
JAS Industries
Quality Inspector
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