Summary
Overview
Work History
Education
Skills
Proskills
References
Timeline
Generic

SYED ALI FARAZ SHAH

Lahore,Punjab

Summary

I am a results-driven professional with over 5 years of experience in business development and operations. I hold a solid foundation in Zoology (Hons) and am now seeking a challenging role where I can apply my expertise in strategic planning, relationship building, and operational optimization to drive organizational growth and success. I am committed to utilizing my analytical and problem-solving skills to contribute to a dynamic team and make a meaningful impact in the ever-evolving business landscape.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Business Development Specialist

Zameen.com
02.2024 - Current
  • 1. Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
  • 2. Came up with detailed plans to enhance sales management and prioritize long-term business goals.
  • 3. Boosted sales with development of positive customer relationships.
  • 4. Spearheaded cross-functional teams towards achieving common goals, ensuring alignment of objectives across departments.

Business Development Manager

TAKSOl
10.2023 - 02.2024
  • 1. Generated new business with marketing initiatives and strategic plans.
  • 2. Reached out to potential customers via telephone, email, and in-person inquiries.
  • 3. Negotiated and closed long-term agreements with new clients in assigned territory.
  • 4. Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.

Business Development Executive

Cybex Solutions
08.2022 - 08.2023
  • 1. Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • 2. Communicated directly with customers and partners to build strong business networks and relationships.
  • 3. Identified business development challenges and customer concerns for proactive resolution.
  • 4. Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.

Operations Associates

IMO Application
05.2019 - 06.2022

1. Process management: Designing, implementing, and optimizing business processes to achieve operational excellence.


2. Team management: Supervising and developing teams to ensure they have the necessary skills, resources, and support to meet operational goals.

3. Performance monitoring: Tracking key performance indicators (KPIs) and metrics to measure operational success and identify areas for improvement.

4. Risk management: Identifying and mitigating operational risks to minimize their impact on the business.

5. Supply chain management: Overseeing the flow of goods, services, and information from raw materials to end customers.

Customer Service Specialist

Nimbuzz
04.2018 - 04.2019

1. Responding to customer inquiries: Addressing customer questions, concerns, and feedback via various channels (phone, email, chat.

2. Resolving issues: Troubleshooting and resolving customer complaints, problems, or concerns in a timely and professional manner.

3. Product/service knowledge: Having in-depth knowledge of the company's products or services to provide accurate information and solutions.

4. Communication skills: Possessing excellent verbal and written communication skills to effectively interact with customers.

5. Problem-solving skills: Ability to analyze issues, identify solutions, and implement them.

Education

BS (Hons.) -

University of Okara
01.2020 - 04.2024

Skills

Account development

Proskills

  • Spreadsheet Management
  • Google Forms Administration
  • WPS Office Proficiency
  • Customer Service Excellence
  • Time Management
  • Adaptability
  • Pressure Handler
  • Problem Solving Acumen
  • Microsoft Office Management
  • Communication Skills
  • Attention to Detail
  • Leadership
  • Team Collaboration
  • Critical Thinking
  • Emotional Intelligence

References

As per your demand. Will be provided if requested.

Timeline

Business Development Specialist

Zameen.com
02.2024 - Current

Business Development Manager

TAKSOl
10.2023 - 02.2024

Business Development Executive

Cybex Solutions
08.2022 - 08.2023

BS (Hons.) -

University of Okara
01.2020 - 04.2024

Operations Associates

IMO Application
05.2019 - 06.2022

Customer Service Specialist

Nimbuzz
04.2018 - 04.2019
SYED ALI FARAZ SHAH