SYED ALI AHMED BUKHARI
Bank Alfalah Limited
Lahore
Summary
Results-driven Banking Professional with comprehensive experience across Consumer Finance, Credit Card Operations, Branch Banking, and Digital Banking Services. As an Assistant Vice President, brings a strong track record of leading operational functions, optimizing processes, ensuring regulatory compliance, and enhancing the customer experience. Adept at managing large-scale operations, driving continuous improvement, strengthening risk and control frameworks, and collaborating with key stakeholders to achieve business objectives. Combines strategic thinking with operational expertise to deliver sustainable growth, operational efficiency, and service excellence in highly regulated banking environments.
33
years of professional experience
Work History
Insurance Processing Unit – Autos (AVP)
15 Years 5 Months- Auto Fleet Monthly Renewal Confirmation / Premium Payments
- Auto Fleet Monthly Short Account Premium Payments
- Reconciliation of Monthly Fresh Premium Payments MIS (AF & AL)
- Reconciliation of Monthly Disbursement MIS (AF & AL)
- Monthly Vehicle Delivery Status Report (AF & AL)
- Monthly Tracker Complaints / Queries
- INCAs Balance Verification / Checking
Manager – Warid Operations
5 Years 7 Months- Supervise end-to-end Warid NAS operations and complaint resolution process
- Ensure timely handling and closure of customer and operational issues
- Prepare daily Warid Sales MIS reports for management review
- Coordinate with HR for staff-related matters and operational alignment
- Liaise with Cards Division and Card Centres for issue resolution
- Manage Warid stock inventory including SIMs, CSAF, tariff brochures, and marketing material
- Coordinate with Warid Telecom for customer complaints and official communication
- Handle FRU cases, reversals, and operational corrections
- Manage monthly salary processing of daily wage staff across Pakistan
- Execute additional assignments assigned by management
Data Entry Officer
5 Months- Performed data entry and documentation processing for credit card operations
- Assisted in internal processing workflows within CIU unit
Composer
3 Years 3 Months- Performed English and Urdu composing with accuracy and efficiency.
- Designed brochures, presentations, and promotional materials using CorelDraw, Adobe Photoshop, and Microsoft PowerPoint.
- Conducted English and Urdu proofreading to ensure grammatical accuracy, consistency, and high-quality documentation.
- Managed data entry, document formatting, and office-related computer operations.
- Maintained records and prepared professional correspondence and reports.
Computer Operator
2 Years- Prepared audit reports on an ongoing basis, ensuring accuracy and compliance with organizational requirements.
- Maintained and prepared financial accounts, records, and supporting documentation.
- Assisted in bookkeeping, reconciliation, and financial data management activities.
- Developed professional presentations using Microsoft PowerPoint for management reporting and business meetings.
- Managed computerized records, documentation, and routine office administration tasks.
- Coordinated with internal departments to support accounting and reporting functions.
Stenotypist
2 Years 9 Months- Prepared official drafts, correspondence, reports, and administrative documents for the Executive In-Charge (NICFC/NICCC).
- Assisted in the preparation, reconciliation, and maintenance of financial accounts and records.
- Managed typing, documentation, filing, and record-keeping activities with a high degree of accuracy and confidentiality.
- Coordinated with various departments to compile data and prepare management reports.
- Maintained official records and ensured timely submission of reports and financial statements.
- Provided administrative and secretarial support to senior management.
Education
Bachelor of Arts
Skills
Banking Operations & Consumer Finance Management
Warid / NAS Operations & Complaint Handling
MIS Reporting & Data Management
Cross-Department Coordination (HR
Cards Division
Telecom)
Staff Salary Processing (Daily Wages – Nationwide)
Inventory & Stock Management (SIMs
Marketing Material)
Customer Service & Escalation Handling
Process Improvement & Administrative Control
MS Office Suite & Banking Applications
MS Office (Word
Excel
PowerPoint)
Windows Operating Systems
Card Pro (Card & Merchant Software)
Warid TABS System
Bank Smart / Global / Vision Plus Systems
Credit Analysis & Processing
Financial & Statistical Reporting
Spreadsheet-based Data Management
Core Financial Operations Support
Operations management
Channel management
Internal communications
Corporate communications
Accomplishments
- Certificate of Excellence for outstanding performance – Warid Department
- Employee of the Month Award for performance excellence
Timeline
Insurance Processing Unit – Autos (AVP)
Bank Alfalah Limited
01.2011 - Current
Manager – Warid Operations
Bank Alfalah Limited
05.2005 - 12.2010
Data Entry Officer
Credit Card Department
12.2004 - 05.2005
Composer
Sanai Process
08.2001 - 11.2004
Computer Operator
M.A Chaudhary & Co Financial Consultant
08.1998 - 08.2000
Stenotypist
Punjab Cooperatives Board for Liquidation
10.1993 - 07.1996
Punjab University
Bachelor of Arts
PERSONAL DETAILS
- Father’s Name: Syed Ghulam Ahmed Bukhari
- Location: H # 35, St # 19, Chaudhary Park, Rashid Road, Bilal Gunj, Lahore, Pakistan
- CNIC #: 35200-1488825-9