Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Fields of Interest
Timeline
Generic

Syed Ali Ahmed Agha

...
Lahore

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

20
20
years of professional experience

Work History

Regional Head

The Bank of Punjab
01.2024 - Current
  • Increased revenue by identifying new business opportunities and closing high-value deals.
  • Improved regional performance by implementing strategic sales initiatives and effective team management.
  • Expanded market presence with targeted marketing campaigns and strong customer relationship building.
  • Implemented data-driven decision making, using analytics to identify trends and inform strategy development.
  • Enhanced client satisfaction by addressing concerns promptly, resolving issues efficiently with tailored solutions.
  • Aligned regional objectives with overarching organizational goals to ensure comprehensive success across all areas of operation.
  • Developed a collaborative culture, fostering teamwork and open communication throughout the region.
  • Streamlined operations for increased efficiency through process improvements and staff training.

Country Head Premium Banking

BOP KHAAS
9 2022 - 1 2024
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.

Regional Head

The Bank of Punjab
10.2020 - 09.2022

Area Manger

The Bank of Punjab
08.2016 - 10.2020
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.

Branch Manager

NIB
11.2013 - 1 2014

I had to manage Audit, controls and Fraud/Risk Management in Islamabad while delievering the given targets.

Branch Manager VP

NIB Bank
05.2013 - 08.2016
  • Managing a branch at T-block DHA phase to which was a loss making branch and on the verge to get closed but managed to make it profitable by 200mm also generated 1.5Bln In CA.
  • Also managed to qualify for a Priority Branch.

Branch manager AVP

SAMBA bank Pakistan
04.2008 - 05.2013

Acting BM and Citi Gold Executive

Citibank
02.2006 - 02.2008

BRO and PFC

SCB
11.2004 - 01.2006

Sales representative

Insta Sales office
  • There I used to handle the sales, deal with the other offices and shops around and handle the sales allotted to me and to attain the tasks allocated.

Education

Professional MBA (Banking and Finance) -

Lahore School of Economics
08.2014

Bachelors in Computer Information technology, Sciences- BS (IT Honours) -

COMSATS Institute Of Technology
Abbottabad, Khyber Pakhtunkhwa, Pakistan
07.2004

(Pre-ENG) -

ARMY BURN HALL Intermediate College
Abbottabad, Pakistan
02.2000

Skills

    Good managerial skills

    Innovation

    Team Leadership

    Keen interest in global economy

    Investments/wealth management

    Sales Development

    Customer Relationship Building

    Network development

Accomplishments

  • Launched KHAAS Banking, Products and KHAAS Premises. Achieved 40% growth in 1st year on the base of 64Bln and crossing 100Bln
  • Top regional head in 2022 and 2021
  • Top Area Manger in 2018
  • Top rating all over the career
  • Best performing CA growth NIB in 2015
  • Best BM from 2010 to 2012
  • Best sales man for insurance in 2008
  • 1 Rating and best RM in 2007 in sales
  • CGE and ABM when I was an AM
  • Won a trip to MALASIA for best RM in Insurance in 2008
  • Nominated as a top RM in CA sales for 1st Quarter in 2008, and was offered a trip to TURKEY
  • Got maximum commissions in 2008 for insurance plan and cash awards
  • Got a 5000 PKR cash award from CBM in 2008, a spot award
  • Won certificates in wealth management and shields in saving plan
  • Got a 40000 PKR check from ALICO for best performance
  • CBM Spot award was given to me for first quarter for excellent sales in 1st quarter of 2008
  • Won many prizes in sports activities in College

Personal Information

  • Date of Birth: 01/23/82
  • Nationality: Pakistani

Fields of Interest

  • Global economy and international Affairs
  • Marketing and Sales
  • Database management
  • Investments

Timeline

Regional Head

The Bank of Punjab
01.2024 - Current

Regional Head

The Bank of Punjab
10.2020 - 09.2022

Area Manger

The Bank of Punjab
08.2016 - 10.2020

Branch Manager

NIB
11.2013 - 1 2014

Branch Manager VP

NIB Bank
05.2013 - 08.2016

Branch manager AVP

SAMBA bank Pakistan
04.2008 - 05.2013

Acting BM and Citi Gold Executive

Citibank
02.2006 - 02.2008

BRO and PFC

SCB
11.2004 - 01.2006

Country Head Premium Banking

BOP KHAAS
9 2022 - 1 2024

Sales representative

Insta Sales office

Professional MBA (Banking and Finance) -

Lahore School of Economics

Bachelors in Computer Information technology, Sciences- BS (IT Honours) -

COMSATS Institute Of Technology

(Pre-ENG) -

ARMY BURN HALL Intermediate College
Syed Ali Ahmed Agha...