SYED ALI HASSAM
Karachi,Pakistan
Summary
Performance-driven Head of Department equipped to lead daily operations with focus on productivity and deadline adherence. Led initiatives that boosted staff morale and productivity, resulting in significant improvements in department outcomes. Consistently streamlined processes to enhance operational efficiency and fostered collaborative environment that encouraged innovation and growth.
Overview
5
5
years of professional experience
Work history
Head Of Department SCADA & Shutdown Governance
K-Electric Ltd.
Karachi
01.2024 - Current
- Real time 11kV Feeders monitoring of whole Karachi.
- Reporting and analyzing the Shutdown performance of Distribution Network.
- Facilitated Key Accounts Consumer, daily reporting for these consumers to improve the numbers financially and to develop strong relations with them.
- Coordinated inter-departmental meetings, fostering open communication and collaborative problem-solving.
- Spearheaded change management initiatives leading to increased adaptability amongst staff.
- Led and managed administrative staff to maintain smooth daily operations.
- Delegated tasks effectively, promoting accountability and high-performance culture.
- Conducted regular performance reviews, thus raising standards of excellence.
- · Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
Assistant Manager/ Deputy Manager Operations
K-Electric Ltd.
Karachi, Pakistan
04.2021 - 01.2024
- Responsible for operations of HT 11kV and high voltage system and its troubleshooting.
- Analyzed root causes of faults in overhead and underground transmission system and proposed remedies.
- Proposed and executed SIP's (System improvement plan) to improve operational flexibility and efficient load management.
- Effective knowledge of HT Protection relays, fault locators, isolators, ring main units, O/H line capacitors, HT and LT cables.
- Involved in scheduling & planning of system improvement plans for upgrading system & minimizing supply outages
- Handled customer complaints effectively, restoring trust in our company.
- Promoted to Deputy Manager Operations on September 2023 with same job responsibilities.
Service Engineer
Analytical Measuring Systems Pvt. Ltd
Karachi, Pakistan
11.2020 - 04.2021
- Analysed, troubleshoot and diagnosed problems and provided prompt repair and solutions
- Drafted failure analysis reports in Software and prepared quotations for repair
- Educated prospects on product implementation and usage and answered technical and security questions.
Management Trainee Officer
Analytical Measuring Systems Pvt. Ltd
Karachi, Pakistan
12.2019 - 11.2020
- Investigated practical and theoretical issues facing emergency services and identified effective resolutions
- Collaborated with cross-functional teams to develop strategies for streamlining inventory management.
- Reviewed operational plans from other locations to identify options for local systems.
Education
Masters in Business Administration (MBA) -
Institute of Business Administration (IBA)
08.2022 -
Bachelors in Electrical Engineering (BE) -
NED University Of Engineering & Technology
Karachi, Pakistan 12.2015 - 12.2019
F.Sc. Pre Engineering - undefined
DA Degree College
01.2013 - 01.2015
O levels (Sciences) - undefined
DA Public School O&A Levels
01.2010 - 01.2013
Skills
- Team leadership
- Change management
- Customer service excellence
- Strong business acumen
- Conflict resolution
- Time management
- Key Performance Indicator monitoring
- Performance evaluations
- Strong MS Office, Excel & PowerPoint skills
Languages
English
Advanced
Urdu
Advanced
Custom
- Travelling
- Adventures
- Cricket
- Soccer
- Table tennis
- Swimming
- Video Games
- Movies & Tv shows
Personal Information
Title: Electrical Engineer
Affiliations
- Sports Enthusiast
- Fitness & Well-being
- Traveling & Adventure
- Personal Development
Accomplishments
- Identified as Top Talent in LEAD (Leadership and Development) Program at K-Electric in 2023.
- Certificate of "Best Shift Engineer" in Operations Department.
- Provided with leadership role to lead SCADA Department within 3 years of my experience in K-Electric Ltd.
Custom
References available upon request.
Timeline
Head Of Department SCADA & Shutdown Governance
K-Electric Ltd.
01.2024 - Current
Masters in Business Administration (MBA) -
Institute of Business Administration (IBA)
08.2022 -
Assistant Manager/ Deputy Manager Operations
K-Electric Ltd.
04.2021 - 01.2024
Service Engineer
Analytical Measuring Systems Pvt. Ltd
11.2020 - 04.2021
Management Trainee Officer
Analytical Measuring Systems Pvt. Ltd
12.2019 - 11.2020
Bachelors in Electrical Engineering (BE) -
NED University Of Engineering & Technology
12.2015 - 12.2019
F.Sc. Pre Engineering - undefined
DA Degree College
01.2013 - 01.2015
O levels (Sciences) - undefined
DA Public School O&A Levels
01.2010 - 01.2013
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