Syeda Jaweria Amjad
Lahore
Summary
I am a motivated and adaptable individual with a strong passion for learning and growth. I excel in problem-solving and enjoy finding creative solutions to challenges. My interests lie in technology and helping others, which drives me to continuously develop my skills in web development and customer service. I am eager to contribute my enthusiasm and dedication to a team that values innovation and collaboration.
Overview
2
2
years of professional experience
Work History
Website Developer
Offline Freelancing
Lahore
08.2023 - Current
- Collaborated with other developers on coding projects.
- Developed websites using the MERN Stack.
- Designed database schemas to store user data securely.
- Built responsive web pages optimized for different devices.
- Refactored existing codebase for improved readability and maintainability.
- I have completed several projects for clients in the USA.
Customer Service Representative
Boss Sahoolat-Kar
Lahore
06.2023 - 09.2023
- Developed strategies to improve quality of customer service delivery.
- Provided customer service support to customers over the phone and by email.
- Developed strong relationships with customers to ensure satisfaction and loyalty.
Virtual Assistant
Online Store
Lahore
01.2023 - 06.2023
- Monitored all incoming emails, phone calls and online chats promptly.
- Resolved customer complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Assisted customers with product returns and exchanges.
Education
Bachelor of Science - Computer Science
Superior University
Lahore06-2024
Microsoft Azure-204
ARFA Karim Tower
Lahore05-2024
Skills
- Data Entry
- Project Support
- Fast Learner
- Problem-Solving
- Adaptability
- Teamwork
- Technical Skills: Web-Development , MS-Office
Timeline
Website Developer
Offline Freelancing
08.2023 - Current
Customer Service Representative
Boss Sahoolat-Kar
06.2023 - 09.2023
Virtual Assistant
Online Store
01.2023 - 06.2023
Bachelor of Science - Computer Science
Superior University
Microsoft Azure-204
ARFA Karim Tower
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