Syeda Insha Khusi
Sheikhpura, Punjab,PB
Summary
Proven Sales Agent with a track record of enhancing customer loyalty and expanding client base for BM GROUP INC. Expert in strategy development and client relations, adept at resolving conflicts with empathy and professionalism. Mentored new representatives, boosting team performance. Skilled in sales presentations and customer assistance, consistently achieving results beyond expectations.
Overview
3
3
years of professional experience
Work History
Sales Agent
BM GROUP INC
10.2022 - 05.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Sales Representative
Towards Communication
04.2021 - 06.2022
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed and implemented sales strategies to increase profits.
- Trained and mentored new sales representatives.
Education
No Degree - Art Education
Super System
Sheikhpura, Punjab, Pakistan 04.2001 -
Skills
Paperwork Processing
Strategy Development
Product Demonstrations
Customer Assistance
Sales Strategies
Client Relations
Sales Presentations
Timeline
Sales Agent
BM GROUP INC
10.2022 - 05.2024
Sales Representative
Towards Communication
04.2021 - 06.2022
No Degree - Art Education
Super System
04.2001 -
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