Summary
Overview
Work History
Education
Certification
Timeline
OperationsManager
Syeda Hoorain Pirzada

Syeda Hoorain Pirzada

Customer service representative
Karachi

Summary

Recent graduate with expertise in international customer service. Skilled in resolving complex issues, cross-cultural management, and driving satisfaction. Proficient in SEO, digital marketing, data management, and analytics. Eager to drive business growth and excellence

Overview

2
2
years of professional experience
2
2
Certification

Work History

Internet Service Specialist

BreakThru.com
Karachi
11.2025 - 02.2026

Customer Service Specialist

Ibex
Karachi, SD
03.2025 - 10.2025

Customer Service Specialist

Dihari
Islamabad
06.2023 - 09.2023

Education

BA Hons - Economics

University Of Karachi
01.2023

BS - Criminology

University Of Karachi
01.2025

Certification

  • Fundamentals Of Islamic Banking, NIBAF- State Bank Of Pakistan, 2022-10-01
  • Intellectual Property Law, University Of Pennsylvania, 2023-11-01
  • CyberSecurity, 2023-09-01
  • Trademark Law, 2024-01-01
  • Copyright Law, 2024-01-01
  • International Criminal Law, Case Western Reserve University, 2023-09-01
  • International Humanitarian Law, University of Leiden, 2023-12-01
  • Introduction To Psychology, Yale University, 2023-09-01
  • Abnormal Psychology, Wesleyan University, 2023-11-01
  • SEO, University of California, Davis, 2023-10-01
  • Digital Marketing & SEO, NAVTCC- ICMAP, 2023-08-01

Timeline

Internet Service Specialist

BreakThru.com
11.2025 - 02.2026

Customer Service Specialist

Ibex
03.2025 - 10.2025

Customer Service Specialist

Dihari
06.2023 - 09.2023

BA Hons - Economics

University Of Karachi

BS - Criminology

University Of Karachi
Syeda Hoorain PirzadaCustomer service representative