Seeking a management position in a dynamic organization with an opportunity for professional growth based upon performance that will utilize my education and experience.
Experienced professional with a successful career with world's leading bank in Customer Services and relationship Management. Excels at interfacing with others to attain organizational goals by adopting proactive approach, which has resulted in capturing numerous accounts and expanding client base. Possesses excellent interpersonal, analytical and organizational skills. Excels with highly competitive environment where analytical skills are a key to success. Consistently demonstrates sound decision-making abilities in the following areas:
Customer Services
Client relationship
Problem Analysis & Resolution By working with determination in the right direction I provided effective leadership to my juniors and colleagues to whom I have been a source of aspirations.
Overview
26
26
years of professional experience
Work History
Regional General Manager /Senior Vice President
United Bank Limited
12.2024 - Current
Responsibly handling a portfolio valued at a total of Rs. 35 billion, which includes Current Account deposits amounting to Rs.15 billion.
Ensuring strict compliance with internal and external audit requirements, adhering to established business practices, and implementing effective sales tactics.
Implemented measures to streamline operations in the branches, resulting in increased efficiency and customer satisfaction.
Successfully developed and executed strategies to enhance sales growth, resulting in a significant increase in revenue.
Regional Business Head /Senior Vice President
United Bank Limited
05.2022 - 12.2024
District Manager /Vice President
United Bank Limited
02.2022 - 05.2022
District Manager /Vice President
United Bank Limited
06.2018 - 01.2022
District Manager /Vice President
United Bank Limited
05.2015 - 06.2018
Branch Manager /Vice President
United Bank Limited
05.2013 - 05.2015
Branch Manager-Gulberg Branch
Standard Chartered Bank
01.2013 - 05.2013
Branch Manager/Vice President
Standard Chartered Bank
01.2011 - 12.2012
Branch Manager T Block
Standard Chartered Bank
01.2008 - 12.2010
Floor Manager
Standard Chartered Bank
01.2007 - 12.2007
Customer Relationship Manager
Standard Chartered Bank
03.2004 - 12.2006
Customer Relationship Officer
Standard Chartered Bank
01.2002 - 03.2004
Credit Card Sales Consultant
ANZ Grindlays Bank Limited
02.2000 - 01.2002
Education
MBA - Marketing
Premier College of Business Administration & Economics
Lahore
01.1999
B.COM - undefined
Punjab University
Lahore
01.1997
Skills
Operations management
Accomplishments
Exceptional Contributor Award Yr 2024-UBL Wealth Management- Mutual Funds
Highest Bancassurance Award Yr 2025- UBL Wealth Management.
Achieved consecutive Top District Manager Award in Year 2023- 2024
Achieved KPI winner award- Year 2022- 2024
Qualified for multiple Banca Conventions with trips to various countries.
Training
Customer Service Excellent, Rahila Naerjo (Horizon Inc.), 2001-06-01, Lahore